Repair-Square

HVAC Repair

Whatever heating or air conditioning equipment you have, One Hour can repair or replace it and get you comfort fast…

  • You make an appointment
  • We arrive on time, or repair it for free
  • You find out what’s wrong and approve the entire cost upfront
  • We fix your system to your satisfaction… or you don’t pay

Make an Appointment

  • You make an appointment.

    Choose an appointment window for our service technician to arrive at your home and we will call you when he or she is on the way. You’ll never be stuck waiting for some HVAC contractor to show up sometime between 8 and 5, only to find out he can’t make it until the next day. If we arrive one-minute late, your repair is FREE. If we arrive 5-minutes early, but you think we were late, your repair is free. We’re always on time, or you don’t pay a dime.

  • You know the cost up-front and give your approval before repair work begins,

    We start with a thorough evaluation, meaning we check and test all of the components of the system (including indoor and outdoor units). Whether you’ve got an air conditioner, furnace, air handler, or heat pump, our extensive training means we’ll find exactly what’s wrong. Once we have pinpointed the source of the problem, our technician will share that diagnosis with you along with any options for repair and answer any questions you have. All of our prices are listed on our StraightForward Pricing® Guide for you to look over. You choose the best option for your home and budget before we begin making repairs.

  • Your system is fixed quickly and perfectly… guaranteed

    Every yellow One Hour van is stocked with specialty materials so that our service technician can fix your problem on the first visit (and you don’t have to worry about being nickel and dimed when it comes to the cost of air conditioner or furnace parts.) We wear clean yellow floor savers and lay down drop cloths to keep your house just as clean as we found it. When your repair is done, it’s covered by our Total Satisfaction Guarantee. If you’re not satisfied for any reason, you don’t pay.

  • We don’t curse, swear, smoke or use tobacco products on your property. Ever.

    Our team members are drug screened and background checked to ensure we can be trusted in your home. We guarantee to respect your home and family. You’ll never pay extra for after hours, weekend or holiday service. We’re fully staffed from 7am to 11pm and have technicians ready to roll 24/7.

Fill out the appointment form below or  call 757-868-7600 to feel comfortable in your home again.

Customer Reviews

  • I've been using these guys for years. I am a member of their comfort club and have never had a problem with them coming out quickly when I have an issue which I have a few times. Technicians are always courteous, personable, and knowledgeable. Being a member of their... Read More

    Vic Whitehead Avatar
    Vic Whitehead
  • I've been using these guys for years. I am a member of their comfort club and have never had a problem with them coming out quickly when I have an issue which I have a few times. Technicians are always courteous, personable, and knowledgeable. Being a member of their... Read More

    Vic Whitehead Avatar
    Vic Whitehead
  • I have been a One-Hour customer since 2013. I appreciate their response time to my call, are always on-time. The technicians have always been very courteous, professional, yet patient to address my many questions. The quality of work rates the 5-star. I am also a Club... Read More

    Donna Stalls Avatar
    Donna Stalls
  • Our AC was off and on repeatedly and One Hour was able to schedule us later that day for a service call, despite not being members. Austin arrived earlier within the timeframe and was able to diagnose quickly. He was personable and forthcoming about costs. I did find their prices... Read More

    Elizabeth Vandell Avatar
    Elizabeth Vandell
  • Nice employees! They explain everything you need to know about the repair. 8/08, New system installed today. It works great! Met more employees, all great! We are very pleased with the new purchase and service!!

    Joyce Amburgey Avatar
    Joyce Amburgey
  • On time, courteous, thoughtful, knowledgeable, & explained everything. I have no complaints other than the prices seem high. But then again, I guess you have to pay for the high quality and courteous service you receive.

    Paul Vukson Avatar
    Paul Vukson
  • We are the top unit of a 2-unit Virginia Beach condo. One Hour was enthusiastically recommended by our downstairs neighbor. It was a recommendation well-merited. Chris and David came yesterday to service our two heat pumps (one a little over 1-year old and the other much, much... Read More

    Paul Lyons Avatar
    Paul Lyons
  • The tech was very professional, clarified the work needing to be done and made sure he had permission and that pricing was was clear before doing the work. My tenants were very happy with the work and have said the house is much cooler and comfortable. The tiered pricing is... Read More

    Hammerite Avatar
    Hammerite
  • We've been a comfort club member for over five years, before we got our new unit , had technicians out to the house numerous times. Josh lived up to the standard of the previous technicians. Friendly ,courteous , and professional . Did a through... Read More

    John Overstreet Avatar
    John Overstreet
  • Our air conditioner didn't seem to be pushing out a lot of air. I actually messaged One Hour at about 10:15 pm on a Saturday asking for an appointment. I was contacted within the hour and had an appointment the very next day. Mike our tech was great. Very... Read More

    Katelyn James Avatar
    Katelyn James

Our Guarantees

“Always on time… or you don’t pay a dime.” Your complete satisfaction with our services and technicians is always 100% Guaranteed.

Join the Comfort ClubTM!

Our preferred routine maintenance agreement keeps
your system running at the peak of its performance.