President’s Award Winner – 4 Years

Local Heating and Air Conditioning Company Wins Top Award for Superior Customer Service Score

For almost four decades, our company has been keeping people comfortable. When our neighbors need help with their heating and cooling, Classic Air’s One Hour Heating & Air Conditioning® has been that trusted helper. Recently Todd Kletz, owner and general manager, was awarded the President’s Award by Direct Energy. One Hour Heating & Air Conditioning is part of the Direct Energy family of brands. The President’s Award is the company’s top honor.

To achieve this distinction, businesses must have a superior customer service score and show significant growth and success. “We are so proud of Todd and the entire team. To earn this award four years in a row is a significant accomplishment. Their focus on customer service and providing innovative products and solutions for customers is what sets them apart. They are a great example of what we all strive for each day. ” said Mark Baker, President of Franchise for Direct Energy.

“We are pleased to be recognized for what we do. We have a loyal team working hard every day dedicated to our customers. We are a family owned and operated business and have been serving the community for 38 years. It comes through in everything we do,” said Todd Kletz. In addition to providing great service, One Hour is also known for supporting local community groups through One Hour Cares.

For more information or to experience world-class customer service, call (757) 868-7600 or send us a message through our online form.