Blog & Media

Happy HanuChristmas 2018! 'Tis the season for new beginnings. Now that Bandit won the election, Todd has his eye on a new sidekick. But Ryan isn't sold on the idea of filling Bandit's shoes. And don't forget: we're available every day, including weekends and holidays. Just call (757) 868-7600 or click here!...

Bandit's Winnin! The people have spoken! Bandit was victorious and is on his way to make a difference in Washington. How will we do ReJUvenations without him? To schedule your Fall Furnace ReJUVenation, call (757) 868-7600 or click here....

Bandit needs a ReJUVenation! All of his campaigning around Hampton Roads is taking a physical toll on him. He still has enough energy to ReJUVenate America though... To schedule a Fall Furnace ReJUVenation, call (757) 868-7600 or click here....

We GUARANTEE you'll get a perfect-sized system with every installation. Go ahead and have us fact checked! That's more than our opponent can offer you. To learn more, call (757) 868-7600 or click here....

One Hour GUARANTEES Next Day Installation! Bandit has had enough of Todd's promises. He's looking to change the system from within... To learn more, call (757) 868-7600 or click here....

Mostly on time is good, but not good enough. Our team is ALWAYS on time, regardless of traffic, weather, or any other excuses Bandit can think of. We'll always call ahead to let you know we're on our way too, as an added convenience for you! Contact us today! Call (757) 868-7600 or click here....

One Hour Cares Fest is coming up! Well, it's really Hot 100 KindFest, powered by One Hour Cares. Join us on April 21st as we dedicate the entire day to KINDNESS! To learn more, call (757) 868-7600 or visit OneHourCares.com....

One Hour's ReJUVenations bring old systems back to life. Plus no breakdowns all summer long, guaranteed! They also keep Bandit out of your house. To schedule yours today, call (757) 868-7600 or click here....

It's AC ReJUVenation season! Schedule your $49 AC System ReJUVenation before April 22, 2018, and enjoy a whole summer free of breakdowns. Guaranteed! To schedule today, call (757) 868-7600 or click here....

Todd and the One Hour team celebrate HanuChristmas (Hanukkah and Christmas) while guaranteeing 24 hour service to their Comfort Club family. When what to their wondering eyes should appear… He's back! Can you believe it? Bandit returned to us. This is the best gift ever, except for a Furnace ReJUVenation. Schedule your Furnace ReJUVenation today! Ca...

We guarantee no furnace breakdowns for the next SIX MONTHS when you receive our Fall Furnace ReJUVenation! There's no better value for $111. Call (757) 868-7600 today!...

Todd is making a new TV commercial to promote his ReJUVenation package. The lights are on. The director is ready. But when he calls action… Where’s Bandit?...

Bandit is baffled by his fan-mail. Is it possible not everyone loves Bandit as much as he does?...

Todd and Bandit announce this quarter's One Hour Cares winner who will receive $5,000 toward their cause. Every four months, a local Hampton Roads organization wins big. Can you guess who it will be? To learn more, call (757) 868-7600 or visit OneHourCares.com....

Bandit wants to learn the secret of how Todd looks after his Comfort Club Family. Is it really a secret? Or is it there for everyone to see?...

Our team is "Always On Time"! That's just one of our guarantees. Todd explains the big advantage of our 3-Way Guaranteed Tune Up. But it turns out Bandit has it figured out already. Call (757) 868-7600 or click here to schedule yours today!...

Todd’s Indoor Air Quality systems keep you safe and comfortable, especially in winter. Bandit’s Air Quality Issues are a little more, uh… personal....

Todd and Bandit agree on something, for once: the holidays are a time for family. They even come up with a way to combine the best of both holidays in the spirit of One Hour Cares....

Todd reassures homeowners that there are only a limited number of reasons to replace a furnace. His repair all stars can fix everything else. So why does Bandit feel it’s always best to replace?...

Todd explains what to expect the day your One Hour Technicians install your new heating/cooling system. Bandit explains why he’s just as good as One Hour – or even better!...

Todd describes the Perfect Sized System – the one that comes with his many guarantees. Bandit counters by explaining why his way is faster and cheaper than measuring and calculating....

It's time to announce the next One Hour Cares Winner! Todd is excited for the three local groups doing great work for the little guys and gals in Hampton Roads. Bandit has a hunch he knows who the big winner is. Does he guess right? To learn more, call (757) 868-7600 or visit OneHourCares.com....

It's Spring Tune Up Time! While Todd asks his team for new ideas that would improve One Hour’s 3-Way Guaranteed Tune Up, Bandit sneaks in. In his eagerness to share his point of view, he reveals his presence and discovers a tasty suggestion… To schedule your tune-up today, call (757) 868-7600 or click here....

We hear this question a lot! When Bandit asks why the name, “One Hour Heating & Air Conditioning,” Todd explains why it’s so important to a busy homeowner. Which gives Bandit a bright idea… To learn more, call (757) 868-7600 or click here....

One Hour's secret agent cares about the cause. And Todd's so pleased with how Bandit threw out the first pitch and signed autographs at the Norfolk Tides game, he offers him another mission. Bandit connects it with Wounded Wear, July's One Hour Cares winner, and something even more exciting… To learn more, call (757) 868-7600 or visit OneHourCares.c...

They don’t agree on much! But Todd and Bandit both agree on One Hour Cares helping little organizations make a big difference. They give $1,000 every month to a local Hampton Roads organization doing good in the community. To learn more, call (757) 868-7600 or visit OneHourCares.com....

Save money on repairs and new equipment, guaranteed front-of-the-line service and more when you become part of our Comfort Club family. To learn more, call (757) 868-7600 or click here....

Todd Kletz, owner of One Hour Heating & Air Conditioning in Hampton Roads, and Bandit (the competition) introduce One Hour Cares to Hampton Roads. To learn more, call (757) 868-7600 or visit OneHourCares.com....

When you need heating and air conditioning service, you can get One Hour’s “Always On Time” service or settle for the kind of service Bandit provides… To schedule today, call (757) 868-7600 or click here....

Next day install, guaranteed! Or you get $500 off your bill, while Bandit will get around to it whenever he can... (We’re so confident you’ll see the value, we’ll pay you $100 if you don’t choose us) To learn more, call (757) 868-7600 or click here....

Our company is among the 2019 Best Places to Work in Virginia! This is the first time a locally-owned HVAC contractor has made the esteemed list published annually by Virginia Business, the only publication dedicated to covering economic activity in every sector and every region of the state. Out of nearly 200 entrants from all over the state vying to ...

Our Service Manager, Eric Bridgeman, is the 2018 recipient of the Service Manager of the Year. The Air Conditioning Contractors of America (ACCA), a national trade association, selected Eric from over 200 nominations throughout the country. With more than 40 years of experience, Eric has influenced thousands of technicians and helped hundreds of thousan...

A Furnace ReJUVenation is more than just a tune-up. Even if it doesn’t feel like fall yet, now is a good time to start preparing for cooler weather. When you schedule a Fall Furnace ReJUVenation, our highly trained HVAC professionals will thoroughly clean and recalibrate your heating system to help prevent breakdowns, keep you and your family safe, and ...

HVAC installation prices to rise because of steel tariffs. As Hampton Roads’ most trusted heating and air conditioning partner, we want to be transparent about looming effects of the recent steel and aluminum tariffs. For the first time in years, HVAC equipment suppliers are increasing prices mid season. The increased cost of materials greatly affects ...

Having regular maintenance on your system through an annual ReJUVenation is necessary to avoid potential costly repairs. In order for one of our technicians to perform an AC or Furnace ReJUVenation, the system must be fully operational. This precision tune-up and professional cleaning is especially important as it revitalizes your your home comfort system...

In the market to purchase a new-to-you home? Here are some things to look for before you submit an offer! Location, Location, Location – Do you know what school district you want to be in? Or how long of a commute you’re willing to take to work every day? Are you up to date on your desired neighborhood’s crime report? Is the home you’re consideri...

One Hour is First HVAC Company to Win Award We have been named one of the best places to work by CoVaBiz Magazine! This is the first time a local HVAC company has received this distinction. The "Best Places to Work" competition recognizes and honors companies that deliver a true commitment to their employees by advancing operational ideals and promoting ...

Avoid these common mistakes and save money this winter. With record-low temperatures in Hampton Roads, the need for comfort is on the rise. If you’re scrambling to come up with ways to stay warm in your home, read the below to make sure you are not making any of these mistakes. Closing vents in unused rooms to increase heat in other areas. Closed vent...

A long time ago, in a training room not so far away… It was determined that this winter will be one for the record books. Meteorologists are predicting colder weather and an above-average amount of snowfall, compared to last year. Instead of running to the closest grocery store for eggs, bread, and milk, our team suggests you learn how to survive winter...

If the weather is keeping you indoors, remember: year-round, that’s home to many of the peskiest allergy and asthma triggers, according to the Environmental Protection Agency (including dust mites, pet hair or bacterial growth). If you suffer from symptoms, it’s a good idea to ensure that your home is as free of triggers as possible – or at least fin...

If you’re considering a new career, you can expect more than just a paycheck every week at One Hour. Our team has a passion for service and we’re always looking for qualified candidates to add to our roster. Here is a list of the top five reasons to be part of our team: Hero Status Bringing relief to a family in need due to a broken A/C or furn...

We often get calls asking how much we charge to add refrigerant to a system. Without determining what the problem is, we cannot, in good conscience, answer that question over the phone. Would you accept a diagnosis from a doctor without having them actually examine you? Before we can provide you any information, our trained professionals will need to do th...

After 12+ faithful years, it finally happened. Your home comfort system exhaled it’s last comforting breath. Now what!? Depending on the time of day and your tolerance of the outside conditions, it’s time to conduct some research. Below are a few things you’ll need to consider as you weigh your options. Know Your Numbers In order to identify what s...

Business, Branding, and Bandit Todd speaks with the founder of Hatch, an incubator in Norfolk, Va. that helps educate and support startup businesses in the Hampton Roads and surrounding areas. Five takeaways from this episode: How to keep up to date in your 38 year old business How not to lose six figures in your marketing Customer Service...

Local Heating and Air Conditioning Company Wins Top Award for Superior Customer Service Score For almost four decades, our company has been keeping people comfortable. When our neighbors need help with their heating and cooling, Classic Air’s One Hour Heating & Air Conditioning® has been that trusted helper. Recently Todd Kletz, owner and general m...

Whether you just had a new system installed or if it’s a few years old, homeowners should have certain expectations when it comes to the performance of their air conditioners (especially in the middle of a heat wave). Temperature Upon installation, HVAC systems are set to make your home comfortable based on a “design temperature,” which comes fro...

If your air conditioner isn’t effectively cooling your home, it may be low on refrigerant. But how can this be? Your system isn’t even that old! "In theory, the refrigerant charge in air conditioners/heat pumps should never need adjusting." – Todd Kletz Similar to a refrigerator, your air conditioner cools air that circulates through the unit. The ...

Did you know nearly 90 percent of all central-air service calls are related to leaks? Although most are relatively small, if left unchecked they can cause some major damage. Especially if your air handler is in your attic! To cool your home, your home comfort system removes moisture from the air. The condensation collects on the evaporator coil then drips...

The official start of summer is still a few weeks away, but the sweltering heat that comes with it will be here before you know it! Save yourself time and money by making sure you and your home are ready. Here are ten things you can do NOW to prepare. 1. Change Your Filter You’ve heard this one before. Changing your filter at least once every three mon...

Thank you for visiting our booth at the Mid-Atlantic Home and Outdoor Living Show! We had a great time talking to old friends, meeting new ones, and hearing everyone’s homeowner confessions. We had an overwhelming response to our giveaway. If you entered, but were not a winner, be sure to check your email for an extra gift from us and our friends at Tayl...

It’s only March, and our team has already been all over The NEWS! The Air Conditioning, Heating, and Refrigeration (ACHR) NEWS is a leading trade magazine for the heating and air conditioning industry that is distributed weekly. If you haven’t had a chance to catch the articles, we’ve summarized them below. In January, we were named the ‘Best Cont...

We have been named one of the area’s fastest-growing companies by Inside Business! This is the first year One Hour has received the award. The 2016 Roaring 20 distinction recognizes companies that are headquartered in the Hampton Roads area, experienced three years of consecutive growth, founded prior to FY 2013, and have reported gross revenues of at l...

If you’re considering replacing your heating and air conditioning system, make sure it’s for the right reasons. Some shady characters may want you to replace a perfectly good furnace or AC. We only suggest replacement for these four reasons: Safety Older gas furnaces are at risk of getting cracks in their heat exchangers, allowing carbon monoxide to ...

Every fall, we collect food donations from our customers and employees for the Judeo-Christian Outreach Center. This organization houses 50 residents each night on their campus – 30 men and 20 women.  In addition, they operate a transitional housing program for 16 homeless veterans and a permanent supportive housing program for 8 chronically homeless i...

Fall is here, and even if the weather doesn’t feel like fall yet, now is a good time to run through the below checklist to get your home ready for the cooler weather. 1. Replace Your Air Filters. A clogged or dirty filter can make your system work harder, which uses more energy. It can also damage your system. Replace your filters once a month or as rec...

If you were to turn on the local news, you might hear the weatherman talk about “Hurricane Season.” Have you ever wondered just when the hurricane “season” actually is? And more importantly, how does it affect you? According to the ?National Oceanic & Atmospheric Administration (NOAA), activity spikes from mid-August through mid-October: 78 pe...

Making sure you receive the perfect sized system is just part of our No Pressure Process. If it’s time to replace, you’ll meet with one of our Comfort Advisors who will complete a comfort survey & home analysis. By answering a few simple questions, our experts can dial in on what will best meet your needs (Are there any uncomfortable hot or cold sp...

One Hour Cares has recognized over 100 deserving Hampton Roads area charities and organizations since 2012. Awarding Youth Volunteer Corps of Hampton Roads $5,000 this month will allow them to offer scholarships to students and help fund their Summer of Service camp. It also brings One Hour Cares to another level, marking the $50,000 donation milestone. C...

These simple tips will help keep your air conditioning operating at peak performance. With soaring temperatures, your air conditioning is likely working overtime to keep you cool. There are things you can do now to make sure your cooling system is operating correctly and you’re getting the most out of it. Change Your Filter Change your air filter mont...

In April 2016, we earned the President’s Award from our parent company, Direct Energy®. This award (pictured on the left, photo by Monica Yadav) is the company’s top honor given to its home services brands. To earn this distinction, a team must have a superior customer service score and show significant growth and success. For almost 40 years, we hav...

We’re in the dog days of summer, which means it’s also Air Conditioning Appreciation season! With high heat and humidity and a “real feel” in the triple digits, there’s no doubt you’re seeking shelter in the arctic blessing that is air conditioning. Show your hard-working system some love with the below tips. You’ll beat the heat, save on you...

According to the National Weather Service, most of the country may see a long, hot summer with above normal temperatures. That means your air conditioning system will be under pressure. Our team is prepared to handle the increase in calls for service as the summer goes on, however we’d also like to share the below tips, so you don’t pay for something y...

This year’s warmer than normal winter has delivered a bounty of blooms in many parts of the country. Flowers, trees and plants are budding and sprouting. For many people this also brings runny noses, itching throats, and the sounds of coughing and wheezing. According to the National Asthma and Allergy Foundation, the month of May is peak season for asthm...

Fall officially arrives today on the calendar. You may not be thinking of wind chills, plunging temperatures and polar vortexes just yet, but technicians with One Hour Heating & Air Conditioning® say now is the best time to prepare for what fall and winter could bring. This kicks off the busy season for technicians to repair and replace old and aging ...

How important is it to Dominion Power that you use less electricity? Why would they even want you to use less power on any given day? The power companies all have a vested interest in making sure that they are able to provide everyone who needs power the energy that they need, when they need it. One of the power company’s worst fears came true a few ye...

Our field supervisor, Tim Buyserie, answers the question "How often should you change your filter?". If you have any questions, give us a call at (757) 868-7600 or send us a message through our online form....

The first thing that most people think of when they are looking to replace their home comfort system is the brand of the manufacturer. Today, we are a brand-driven society. The brand can let people know what kind of person you are (likes high quality, not afraid to spend money, green etc…) or make you feel comfortable with your purchase knowing that it w...

Most people naturally assume that the air in their own home is safe and healthy. The reality may be a bit scary! With you in your home at any given moment are combinations of three airborne elements: dirt, dust, and pollen, germs, bacteria, and viruses, and toxic gases and odors. As one might presume, there are consequences for your health when living amo...

Your friends at One Hour Heating and Air Conditioning, combined with information from the folks at ENERGY STAR came up with eight tips that you should consider when choosing a heating and air conditioning professional. 1. Study up — Find out about license and insurance requirements for contractors in your state. Make note of any uncomfortable rooms. Thi...

If only your heating and air conditioning system could last forever. The heart of your home’s comfort is also your most expensive appliance. So how do you know when it’s time to replace it? Why can’t you just keep repairing it forever? What’s all this stuff you’ve heard about newer units being more efficient and saving you on your utility bills?...

An odd characteristic of a heat pump in the winter season that causes concern is “smoke” rising out of the outdoor unit. I’ve known customers to call the fire department when they witness this. The “smoke” they see is really steam and is a byproduct of the defrost cycle a heat pump goes through on occasion during the heating cycle. A complete de...

At Classic Air’s One Hour Heating and Air Conditioning and Timely Electric, we are concerned about the safety of our customers. We want everyone to enjoy the holidays, but also to stay safe and comfortable. With that in mind, here are some holiday lights safety tips from your “on-time” technicians and electricians. If you have a real Christmas...

You stepped outside and the cold air took your breath away. It is like you were frozen in place. Your body, still accustomed to the balmy summer conditions, just isn’t ready to provide heat. Guess what? Your body is similar to your heating system. It has sat dormant for 6+ months doing nothing more than basking in the glorious summer heat. As your air c...

Old man winter is just around the corner. This is the time of year when most of us will turn on our heating system for the first time after a long, hot summer. If you have a heat pump system in your home, chances are you will experience a burning smell when you turn your system to “heat” for the first time at the beginning of the fall/winter season. A...

The fire is crackling as you toss another piece of wood your winter fire. The mug filled with hot chocolate and topped perfectly with whipped cream hits your lips in perfect combination to the music in the background. You are snuggled up in your best winter pajamas, and everything simply feels right. That’s the feeling the professionals here at One Hour...

The one thing that most homeowners know about their heating and air conditioning system is that they should change the filter. Some filters are designed to protect the HVAC equipment in your home while others are meant to protect the equipment AND your health. But what are the options available to you, the homeowner? Let’s first consider what you are hop...

Country singer Jason Aldean recently sang that “this life is full of choices.” He is not the first one to say that, and these words are obviously not some startling revelation. However, those words ring true to most people. People call our office with questions about everything related to their heat pump, air handler, furnace, boiler, etc. They have c...

What you should know…. If your heating and air conditioning system is more than three years old chances are it utilizes R-22 refrigerant. If you have your air conditioner “topped off” every summer then you have a leak and the cost to refill your air conditioner is on the rise. Here are the facts…. R-22 is a type of refrigerant that has been used...

How the Net Promoter Score measures customer loyalty A simple search of a consumer advocacy website turned up over 230 results when asked to locate a heating and air conditioning professional in Hampton Roads. When our team shows up each day, we are competing with several hundred licensed contractors and several hundred more unlicensed folks. You, the con...

What is it like to be part of the Comfort Club? Picture you and your family arriving at the airport less than an hour before your flight. You are flying to your favorite airline for a vacation that's been months in the making. Upon turning the corner, you see the security line snaking through the promenade. As panic begins to set in, the sounds of all the...

One Hour is First HVAC Company to Win Award We have been named one of the best places to work by CoVaBiz Magazine! This is the first time a local HVAC company has received this distinction. The "Best Places to Work" competition recognizes and honors companies that deliver a true commitment to their employees by advancing operational ideals and promoting ...

If you’re considering a new career, you can expect more than just a paycheck every week at One Hour. Our team has a passion for service and we’re always looking for qualified candidates to add to our roster. Here is a list of the top five reasons to be part of our team: Hero Status Bringing relief to a family in need due to a broken A/C or furn...

Thank you for visiting our booth at the Mid-Atlantic Home and Outdoor Living Show! We had a great time talking to old friends, meeting new ones, and hearing everyone’s homeowner confessions. We had an overwhelming response to our giveaway. If you entered, but were not a winner, be sure to check your email for an extra gift from us and our friends at Tayl...

Todd’s Indoor Air Quality systems keep you safe and comfortable, especially in winter. Bandit’s Air Quality Issues are a little more, uh… personal....

Todd and Bandit agree on something, for once: the holidays are a time for family. They even come up with a way to combine the best of both holidays in the spirit of One Hour Cares....

In April 2016, we earned the President’s Award from our parent company, Direct Energy®. This award (pictured on the left, photo by Monica Yadav) is the company’s top honor given to its home services brands. To earn this distinction, a team must have a superior customer service score and show significant growth and success. For almost 40 years, we hav...

We’re in the dog days of summer, which means it’s also Air Conditioning Appreciation season! With high heat and humidity and a “real feel” in the triple digits, there’s no doubt you’re seeking shelter in the arctic blessing that is air conditioning. Show your hard-working system some love with the below tips. You’ll beat the heat, save on you...

How important is it to Dominion Power that you use less electricity? Why would they even want you to use less power on any given day? The power companies all have a vested interest in making sure that they are able to provide everyone who needs power the energy that they need, when they need it. One of the power company’s worst fears came true a few ye...

The first thing that most people think of when they are looking to replace their home comfort system is the brand of the manufacturer. Today, we are a brand-driven society. The brand can let people know what kind of person you are (likes high quality, not afraid to spend money, green etc…) or make you feel comfortable with your purchase knowing that it w...

Most people naturally assume that the air in their own home is safe and healthy. The reality may be a bit scary! With you in your home at any given moment are combinations of three airborne elements: dirt, dust, and pollen, germs, bacteria, and viruses, and toxic gases and odors. As one might presume, there are consequences for your health when living amo...

At Classic Air’s One Hour Heating and Air Conditioning and Timely Electric, we are concerned about the safety of our customers. We want everyone to enjoy the holidays, but also to stay safe and comfortable. With that in mind, here are some holiday lights safety tips from your “on-time” technicians and electricians. If you have a real Christmas...

Old man winter is just around the corner. This is the time of year when most of us will turn on our heating system for the first time after a long, hot summer. If you have a heat pump system in your home, chances are you will experience a burning smell when you turn your system to “heat” for the first time at the beginning of the fall/winter season. A...

The fire is crackling as you toss another piece of wood your winter fire. The mug filled with hot chocolate and topped perfectly with whipped cream hits your lips in perfect combination to the music in the background. You are snuggled up in your best winter pajamas, and everything simply feels right. That’s the feeling the professionals here at One Hour...

How the Net Promoter Score measures customer loyalty A simple search of a consumer advocacy website turned up over 230 results when asked to locate a heating and air conditioning professional in Hampton Roads. When our team shows up each day, we are competing with several hundred licensed contractors and several hundred more unlicensed folks. You, the con...

A long time ago, in a training room not so far away… It was determined that this winter will be one for the record books. Meteorologists are predicting colder weather and an above-average amount of snowfall, compared to last year. Instead of running to the closest grocery store for eggs, bread, and milk, our team suggests you learn how to survive winter...

If the weather is keeping you indoors, remember: year-round, that’s home to many of the peskiest allergy and asthma triggers, according to the Environmental Protection Agency (including dust mites, pet hair or bacterial growth). If you suffer from symptoms, it’s a good idea to ensure that your home is as free of triggers as possible – or at least fin...

Todd’s Indoor Air Quality systems keep you safe and comfortable, especially in winter. Bandit’s Air Quality Issues are a little more, uh… personal....

Our field supervisor, Tim Buyserie, answers the question "How often should you change your filter?". If you have any questions, give us a call at (757) 868-7600 or send us a message through our online form....

If only your heating and air conditioning system could last forever. The heart of your home’s comfort is also your most expensive appliance. So how do you know when it’s time to replace it? Why can’t you just keep repairing it forever? What’s all this stuff you’ve heard about newer units being more efficient and saving you on your utility bills?...

You stepped outside and the cold air took your breath away. It is like you were frozen in place. Your body, still accustomed to the balmy summer conditions, just isn’t ready to provide heat. Guess what? Your body is similar to your heating system. It has sat dormant for 6+ months doing nothing more than basking in the glorious summer heat. As your air c...

The one thing that most homeowners know about their heating and air conditioning system is that they should change the filter. Some filters are designed to protect the HVAC equipment in your home while others are meant to protect the equipment AND your health. But what are the options available to you, the homeowner? Let’s first consider what you are hop...

Country singer Jason Aldean recently sang that “this life is full of choices.” He is not the first one to say that, and these words are obviously not some startling revelation. However, those words ring true to most people. People call our office with questions about everything related to their heat pump, air handler, furnace, boiler, etc. They have c...

What you should know…. If your heating and air conditioning system is more than three years old chances are it utilizes R-22 refrigerant. If you have your air conditioner “topped off” every summer then you have a leak and the cost to refill your air conditioner is on the rise. Here are the facts…. R-22 is a type of refrigerant that has been used...

What is it like to be part of the Comfort Club? Picture you and your family arriving at the airport less than an hour before your flight. You are flying to your favorite airline for a vacation that's been months in the making. Upon turning the corner, you see the security line snaking through the promenade. As panic begins to set in, the sounds of all the...

With temperatures dropping, condensate drain lines have a higher chance of freezing. When that happens, most HVAC systems are designed to shut off completely, leaving homeowners scrambling for a solution. In reality, a major repair may not be necessary as thawing the frozen drain lines should fix the issue.   Are some systems more likely to experi...

So your heat pump is freezing. Don't worry! It's normal to have some frost or ice form on your outdoor coil. But if it looks like Queen Elsa forgot her gloves, don't just LET IT GO. There's likely a more serious issue and you need to shut the system off immediately to avoid causing more damage. Because your heating and cooling system is a complex piece ...

Having regular maintenance on your system through an annual ReJUVenation is necessary to avoid potential costly repairs. In order for one of our technicians to perform an AC or Furnace ReJUVenation, the system must be fully operational. This precision tune-up and professional cleaning is especially important as it revitalizes your your home comfort system...

In the market to purchase a new-to-you home? Here are some things to look for before you submit an offer! Location, Location, Location – Do you know what school district you want to be in? Or how long of a commute you’re willing to take to work every day? Are you up to date on your desired neighborhood’s crime report? Is the home you’re consideri...

Avoid these common mistakes and save money this winter. With record-low temperatures in Hampton Roads, the need for comfort is on the rise. If you’re scrambling to come up with ways to stay warm in your home, read the below to make sure you are not making any of these mistakes. Closing vents in unused rooms to increase heat in other areas. Closed vent...

A long time ago, in a training room not so far away… It was determined that this winter will be one for the record books. Meteorologists are predicting colder weather and an above-average amount of snowfall, compared to last year. Instead of running to the closest grocery store for eggs, bread, and milk, our team suggests you learn how to survive winter...

If the weather is keeping you indoors, remember: year-round, that’s home to many of the peskiest allergy and asthma triggers, according to the Environmental Protection Agency (including dust mites, pet hair or bacterial growth). If you suffer from symptoms, it’s a good idea to ensure that your home is as free of triggers as possible – or at least fin...

If you’re considering a new career, you can expect more than just a paycheck every week at One Hour. Our team has a passion for service and we’re always looking for qualified candidates to add to our roster. Here is a list of the top five reasons to be part of our team: Hero Status Bringing relief to a family in need due to a broken A/C or furn...

We often get calls asking how much we charge to add refrigerant to a system. Without determining what the problem is, we cannot, in good conscience, answer that question over the phone. Would you accept a diagnosis from a doctor without having them actually examine you? Before we can provide you any information, our trained professionals will need to do th...

After 12+ faithful years, it finally happened. Your home comfort system exhaled it’s last comforting breath. Now what!? Depending on the time of day and your tolerance of the outside conditions, it’s time to conduct some research. Below are a few things you’ll need to consider as you weigh your options. Know Your Numbers In order to identify what s...

Whether you just had a new system installed or if it’s a few years old, homeowners should have certain expectations when it comes to the performance of their air conditioners (especially in the middle of a heat wave). Temperature Upon installation, HVAC systems are set to make your home comfortable based on a “design temperature,” which comes fro...

If your air conditioner isn’t effectively cooling your home, it may be low on refrigerant. But how can this be? Your system isn’t even that old! "In theory, the refrigerant charge in air conditioners/heat pumps should never need adjusting." – Todd Kletz Similar to a refrigerator, your air conditioner cools air that circulates through the unit. The ...

Did you know nearly 90 percent of all central-air service calls are related to leaks? Although most are relatively small, if left unchecked they can cause some major damage. Especially if your air handler is in your attic! To cool your home, your home comfort system removes moisture from the air. The condensation collects on the evaporator coil then drips...

The official start of summer is still a few weeks away, but the sweltering heat that comes with it will be here before you know it! Save yourself time and money by making sure you and your home are ready. Here are ten things you can do NOW to prepare. 1. Change Your Filter You’ve heard this one before. Changing your filter at least once every three mon...

If you’re considering replacing your heating and air conditioning system, make sure it’s for the right reasons. Some shady characters may want you to replace a perfectly good furnace or AC. We only suggest replacement for these four reasons: Safety Older gas furnaces are at risk of getting cracks in their heat exchangers, allowing carbon monoxide to ...

Fall is here, and even if the weather doesn’t feel like fall yet, now is a good time to run through the below checklist to get your home ready for the cooler weather. 1. Replace Your Air Filters. A clogged or dirty filter can make your system work harder, which uses more energy. It can also damage your system. Replace your filters once a month or as rec...

If you were to turn on the local news, you might hear the weatherman talk about “Hurricane Season.” Have you ever wondered just when the hurricane “season” actually is? And more importantly, how does it affect you? According to the ?National Oceanic & Atmospheric Administration (NOAA), activity spikes from mid-August through mid-October: 78 pe...

Making sure you receive the perfect sized system is just part of our No Pressure Process. If it’s time to replace, you’ll meet with one of our Comfort Advisors who will complete a comfort survey & home analysis. By answering a few simple questions, our experts can dial in on what will best meet your needs (Are there any uncomfortable hot or cold sp...

These simple tips will help keep your air conditioning operating at peak performance. With soaring temperatures, your air conditioning is likely working overtime to keep you cool. There are things you can do now to make sure your cooling system is operating correctly and you’re getting the most out of it. Change Your Filter Change your air filter mont...

According to the National Weather Service, most of the country may see a long, hot summer with above normal temperatures. That means your air conditioning system will be under pressure. Our team is prepared to handle the increase in calls for service as the summer goes on, however we’d also like to share the below tips, so you don’t pay for something y...

This year’s warmer than normal winter has delivered a bounty of blooms in many parts of the country. Flowers, trees and plants are budding and sprouting. For many people this also brings runny noses, itching throats, and the sounds of coughing and wheezing. According to the National Asthma and Allergy Foundation, the month of May is peak season for asthm...

Fall officially arrives today on the calendar. You may not be thinking of wind chills, plunging temperatures and polar vortexes just yet, but technicians with One Hour Heating & Air Conditioning® say now is the best time to prepare for what fall and winter could bring. This kicks off the busy season for technicians to repair and replace old and aging ...

Our field supervisor, Tim Buyserie, answers the question "How often should you change your filter?". If you have any questions, give us a call at (757) 868-7600 or send us a message through our online form....

The first thing that most people think of when they are looking to replace their home comfort system is the brand of the manufacturer. Today, we are a brand-driven society. The brand can let people know what kind of person you are (likes high quality, not afraid to spend money, green etc…) or make you feel comfortable with your purchase knowing that it w...

Most people naturally assume that the air in their own home is safe and healthy. The reality may be a bit scary! With you in your home at any given moment are combinations of three airborne elements: dirt, dust, and pollen, germs, bacteria, and viruses, and toxic gases and odors. As one might presume, there are consequences for your health when living amo...

Your friends at One Hour Heating and Air Conditioning, combined with information from the folks at ENERGY STAR came up with eight tips that you should consider when choosing a heating and air conditioning professional. 1. Study up — Find out about license and insurance requirements for contractors in your state. Make note of any uncomfortable rooms. Thi...

If only your heating and air conditioning system could last forever. The heart of your home’s comfort is also your most expensive appliance. So how do you know when it’s time to replace it? Why can’t you just keep repairing it forever? What’s all this stuff you’ve heard about newer units being more efficient and saving you on your utility bills?...

An odd characteristic of a heat pump in the winter season that causes concern is “smoke” rising out of the outdoor unit. I’ve known customers to call the fire department when they witness this. The “smoke” they see is really steam and is a byproduct of the defrost cycle a heat pump goes through on occasion during the heating cycle. A complete de...

You stepped outside and the cold air took your breath away. It is like you were frozen in place. Your body, still accustomed to the balmy summer conditions, just isn’t ready to provide heat. Guess what? Your body is similar to your heating system. It has sat dormant for 6+ months doing nothing more than basking in the glorious summer heat. As your air c...

The fire is crackling as you toss another piece of wood your winter fire. The mug filled with hot chocolate and topped perfectly with whipped cream hits your lips in perfect combination to the music in the background. You are snuggled up in your best winter pajamas, and everything simply feels right. That’s the feeling the professionals here at One Hour...

The one thing that most homeowners know about their heating and air conditioning system is that they should change the filter. Some filters are designed to protect the HVAC equipment in your home while others are meant to protect the equipment AND your health. But what are the options available to you, the homeowner? Let’s first consider what you are hop...

Country singer Jason Aldean recently sang that “this life is full of choices.” He is not the first one to say that, and these words are obviously not some startling revelation. However, those words ring true to most people. People call our office with questions about everything related to their heat pump, air handler, furnace, boiler, etc. They have c...

What is it like to be part of the Comfort Club? Picture you and your family arriving at the airport less than an hour before your flight. You are flying to your favorite airline for a vacation that's been months in the making. Upon turning the corner, you see the security line snaking through the promenade. As panic begins to set in, the sounds of all the...