Your reviews are important to us!

That’s why we score every visit to every house we help. Always improving to be fast and perfect is part of who we are and what we believe.

 Read through the below feedback we’ve received. You’ll see everything from the “you’re a part of my family” to “I could have done better” and everything in between.

As a Comfort Club member for many years, I have used One Hour Heating & A/C for annual maintenance. In 2017, when I lived in a 2-story condo, they installed a water heater in the attic, which was not their usual forte. In 2019, they installed a... Read More

Janey Willis Avatar
Janey Willis

I joined the One Hour Club last year to save a few bucks on a repair bill. I thought the cost at the time about 12 dollars a month would hardly be missed. They promised a professional cleaning and check up at least twice a year.
Got my first appointment...
Read More

Brian Scott Avatar
Brian Scott

Junior was prompt, meticulous and courteous. He took the time to let me explain any information I had about my system since I live with it everyday and would be the resident expert. He explained what he would do and gave a detailed description of services performed and any issues... Read More

K Dub Avatar
K Dub

Junior and his trainee (I forgot his name unfortunately) were awesome! Both were polite, professional, easy to talk to and were very knowledgeable. They both immediately put booties on their feet when walking into my home and were respectful with regards to my home. And they showed my dog some... Read More

Tim Caudle Avatar
Tim Caudle

Paul was amazing! Knowledge and friendly to talk to, was able to not only diagnose but improve my air handler problems. If a sixth star was available he'd get it.

Edit 1/30/20

John was great. Very thorough and knowledgeable. Also considerate. Fantastic job.

Edit 5/18/20

Brodie was also...
Read More

Alan C Avatar
Alan C

Came home from travel to find my AC not working. Called the 24 hour number at like midnight. They had someone out within 24 hours. I belong to their comfort club. Best money ever I spent on a monthly service that includes 2 tunes up a year. So They come... Read More

Jennifer Yoder-Stedman Avatar
Jennifer Yoder-Stedman

Josh was the "comfort specialist" to visit our home. We had Casey, (the repair technician) come out the day before and refill our air conditioning unit with R22 refrigerant. Josh was extremely helpful in explaining the different types of HVAC systems. He broke down the difference between the basic /... Read More

Jon O'Neill Avatar
Jon O'Neill

We have used. Classics One Hour for years. We are very satisfied with the technicians that have come into our home over the years. They are clean and professional and we would highly recommend them.

Kathee Clarke Avatar
Kathee Clarke

Gary introduced himself immediately. He wore booties to cover his shoes to protect the floor. He was professional, friendly and patient. He explained the entire procedure to get the repair done. He provided pictures so we could see the damage and exactly where the problem was.... Read More

Lou Ann Harmon Avatar
Lou Ann Harmon

They were truly awesome. I went there for an interview and I talked to person that hires people I am a very hard worker and I will be there everyday like 40 + hours we talked for a while I told him... Read More

robert humphries Avatar
robert humphries

Excellent service, thoroughly explained all the issues and recommendations and quickly performed the work to resolve my A/C problem.

Aaron Lineberger Avatar
Aaron Lineberger

Junior and Ryan did a fantastic, thorough job. They visited two of our properties and at each I observed some of their actions. The cleaned and serviced all units and provided suggestions to extend the units life. Thank you for sending professional, kind, well mannered and well spoken personnel.

Christopher Boehm Avatar
Christopher Boehm