We score every visit to every house we help. Always improving to be fast and perfect is part of who we are.

Read through the below reviews we’ve received. You’ll see everything from the “you’re a part of my family” to “Bandit could have done better” and everything in between.

The technician arrived on time and was very pleasant. He explained to me everything he was going to do to my ac unit. He ensured that he put on the covers over his shoes which is a big plus for me. I will definitely continue to use... Read More

Mattie Wells Avatar
Mattie Wells

One Hour fit me in quickly because I had a personal emergency. They sent a wonderful young man who explained the situation to me and attempted to fix the problem with my AC. He was friendly and professional and engaging. When it was determined that I needed to buy a... Read More

Bob Tyrrell Avatar
Bob Tyrrell

Awesome experience! Very professional and knowledgeable staff and technician. Our AC went out and they were able to come out same day I called to do a full diagnosis on my unit. I had a simple issue with my power switch to the furnace being turned off during a renovation,... Read More

matt abbruzzi Avatar
matt abbruzzi

Excellent service. Knowledgeable and courteous. Decided to replace our entire system to be rid of R22 and 20 year old parts that are failing, and 1Hour will be handling that as well. If the service level is the same for the install, there's nothing to worry about.... Read More

Gunnar Karason Avatar
Gunnar Karason

I took advantage of the $49 A/C Refurbish from One Hour Heating and Cooling. I got exactly what I paid for: a $49 deal. Personally, I could have sprayed my outdoor unit with solution and washed away dirt myself. The technician was knowledgeable, but felt the main purpose was to... Read More

Daniel Stahler Avatar
Daniel Stahler

Wanted to wait until code inspector did final inspection before writing a review. One Hour doesn’t just talk the talk, they walk the walk. Best customer service I have ever had. My experience with One Hour has been 5 Star from the time I first contacted them until the installation... Read More

Keith Talbott Avatar
Keith Talbott

We have been using One Hour since the fall and are incredibly pleased with the service!!! We had a complicated issue two months ago and the technicians kept coming back (sometimes at 11:00 at night) until the situation was resolved. This past Saturday, our AC stopped working (just... Read More

Katrina Klingensmith Avatar
Katrina Klingensmith

One Hour might just be the best A/C and heating company in United States. I had a consultant out yesterday, Gary Whitehurst, who was extremely professional, in every sense of the word. He went above and beyond my expectations by explaining everything in detail. He was also polite, respectful, and... Read More

Mike Plouff Avatar
Mike Plouff

Nate Dominy was our heating tech yesterday, and he was wonderful. He went over everything with us. I have to say we are very happy with One Hour Heating & Air Conditioning, they said our electric bill with go down. They were not kidding, we dropped at least $75. on... Read More

Barbara Lynch Avatar
Barbara Lynch

I've been using them for about a year now. Same tech comes to clean my heater and AC. They keep me informed as to why they recommend things, not just try to sell them to me. And I don't feel any high-pressure sales tactics. Genuinely a good company to deal with.

George Pettit Avatar
George Pettit

I have used them for the last 4 years and have also had my whole unit replaced. They have been through, professional and reliable every time. all the technicians that have come to my house were friendly and knowledgeable.

Stephen Garrett Avatar
Stephen Garrett

They called to confirm a day early, but also had an opening right away. So Rashawn came on over. Did the full inspection with written evaluation and verbal description so we're informed. Good work, and the $49 special made it that much better!

Jim Rollings Avatar
Jim Rollings