Your reviews are important to us!

That’s why we score every visit to every house we help. Always improving to be fast and perfect is part of who we are and what we believe.

 Read through the below feedback we’ve received. You’ll see everything from the “you’re a part of my family” to “I could have done better” and everything in between.

Brett was courteous, kind, and very thorough. One Hour delivered again. Your customer service and care continue to be excellent!

Gina Kinert Avatar
Gina Kinert

Joshua was very professional and walked through the practices and explanations of my heating setup. His inspection was thorough and he explained everything and a solution to fix my system. Currently awaiting a a second opinion to verify his findings and proceed further with the company.

michael kindhart Avatar
michael kindhart

Our technician Lisa was knowledgeable and efficient. She clearly explained the process and service performed. I will ask for her on our next service call. An excellent technician on the team!

Holly Cuellar Avatar
Holly Cuellar

Gabe Norquist, HVAC service rep, was on-time. professional & knowledge regarding the problem with our heating unit. He was thorough checking not only the outside unit but the additional equipment in our attic. All service completed in no time. Very pleased & would like to have him as... Read More

Gayle Ayres Avatar
Gayle Ayres

Called to schedule our annual service on our HVAC system and they were not able to get us in any time soon. We were also experiencing an issue with our thremostat not maintaining the set temperatures. 10 minutes after scheduling the appointment for the future, I was contacted... Read More

James Bellisle Avatar
James Bellisle

Patrick Sipe was my sales rep he did an excellent job explaining what makes 1 hour so much more efficient than their competitors. I tried multiple companies before 1 hour and none were even able to get anyone out to give an estimate. Thomas the technician and his part were... Read More

larry Peterson Avatar
larry Peterson

Kind, courteous, efficient

Jeff Johnston Avatar
Jeff Johnston

Would absolutely refer anyone to you. We have been pleased with each tech and appreciate their professionalism and kindness.

Lisa Gates Avatar
Lisa Gates

Dante spent about an hour and a half thoroughly checking our units inside and outside. He was courteous, respectful and thorough and made appropriate suggestions.

Brenda Barrett Avatar
Brenda Barrett

Luke B. was very polite and consummately professional. I’d be glad to have him back to service my system anytime.

Valerie Waddell Avatar
Valerie Waddell

Johnathan was very professional. He was very through and explained everything he found with recommendations.

Al Nelligan Avatar
Al Nelligan

Colby thoughtfully and expertly explained and solved the problem swiftly!

Kelly Boyd Avatar
Kelly Boyd