We score every visit to every house we help. Always improving to be fast and perfect is part of who we are.

Read through the below reviews we’ve received. You’ll see everything from the “you’re a part of my family” to “Bandit could have done better” and everything in between.

Fast service great techs. Josh Smith is a 5 star tech. Thank you for your service on my unit.

Chris Brown Avatar Chris Brown
9/25/2018

Quick service and thorough service. If there is nothing wrong they do not charge. Techs are cautious about leaving dirt on your floor etc. Job well done.

Louise Dawson Avatar Louise Dawson
9/25/2018

You guys do a lot of work in our building, Seagate Colony in VB. I have always recommended you and recommended you for this install in one of our penthouses, pic is below. Our louvered vent is gone and I can't believe the job was left like this! This... Read More

Teresa Akers Avatar Teresa Akers
9/25/2018

I am a long time customer of One Hour and wholeheartedly give them a 5-star rating for their customer service. I have had several of their technicians visit my home over 20+ years and each one has been well trained, respectful of me and my property and friendly. ... Read More

Janet Sanford Culbertson Avatar Janet Sanford Culbertson
9/22/2018

I heard about one hour through my friend Lauren. plus the TV commercial. I contacted her through FB and she quickly responded to my needs. The service member came by today and did an incredible job explaining the issues that I had. Joshua was... Read More

Jobie Eley Avatar Jobie Eley
9/20/2018

I recently bought my condo. The repairman came out and inspected my system. He was very friendly and competent. He recommended some maintenance needs and I agreed. In the fall One Hour called and set up my fall inspection. Another repairman came out and did my fall inspection. Again I... Read More

Robert S Schaub Avatar Robert S Schaub
9/20/2018

In the past 2 weeks I've had 8 techs come to my house to help me. First 2 to diagnose my problem with my ac, 3rd to give me a quote, 4 to do the install of my new system (which works amazingly!), and lastly an electrician to diagnose and... Read More

Grace McNeil Hoss Avatar Grace McNeil Hoss
9/19/2018

When I called to ask for an appointment I was offered several convenient times. They called within the agreed time to say the technician was on his way and he arrived 20 minutes later. The technician took his time to properly (and accurately) determine the cause of the problem and... Read More

Robert Lynch Avatar Robert Lynch
9/19/2018

As always, the service person (this was a call because my upstairs unit was not working properly) was on time, friendly and efficient. Love your company! Also came the same day that I called.

Sherry Gilson Avatar Sherry Gilson
9/18/2018

I’d recommend them! Our AC stopped working Friday before Labor Day Weekend...😱 It was 85+ degrees in our house, you can imagine our pain.

After unsuccessful DIY attempts, One Hour came out and got the job done. We were lucky that they were able to come out the same day,... Read More

Lindsey Durfee Avatar Lindsey Durfee
9/04/2018

they were courteous professional on a 1 210 scale I would say 11

Ken Morean Avatar Ken Morean
8/31/2018

Highly recommend One Hour Heating and Air. We called because we heard a noise coming from the attic where the air handler was. Their friendly technician quickly diagnosed the problem as a clogged drain line. He cleared the drain line and vacuumed the water that filled our... Read More

John Summers Avatar John Summers
8/29/2018