We score every visit to every house we help. Always improving to be fast and perfect is part of who we are.

Read through the below reviews we’ve received. You’ll see everything from the “you’re a part of my family” to “Bandit could have done better” and everything in between.

Jay was EARLY! He had my system repaired quickly. He also discussed a maintenance plan for future calls and services. I could not be more pleased with Jay's and Zack's professionalism. Kudos to them both! I have already recommended this company to some friends.

Melanie Bell Avatar
Melanie Bell

We have been with one hour for many years and have really enjoyed their service. They will come at all hours of the day and night and will not leave until the job is completed...rain or shine. When we did have a problem they responded quickly and to our satisfaction.... Read More

larry waters Avatar
larry waters

I have been completely happy with my decision to use One Hour for my system maintenance. They are who they say they are and are as advertised! The technicians are always on time, always professional, and always explain everything going on with my system. And the most important thing to... Read More

D A Avatar
D A

Once again One Hour was absolutely amazing! You guys scheduled me in the same day, even though I called after 1 pm. Joshua was fabulous! He answered all of my questions and pretty much knew what the problem was right away! I have been with One Hour for a few... Read More

Amanda Hadgraft Avatar
Amanda Hadgraft

Very helpful and friendly team. Unfortunately it was not a problem that could be repaired on this visit, but the issue and our options were completely explained and the next steps in the process set up. UPDATE - Follow-up Visit: Successfully fixed the issue, even though the... Read More

John Bonafede Avatar
John Bonafede

The AC technician John showed up on time and was very communicative about the entire process. He introduced himself professionally, proceeded to work quickly and efficiently and then gave me the run down of what costs to expect if I wanted to proceed. After agreeing he went right... Read More

BD Avatar
BD

At advertised, Josh was on time. Great start, right? Additionally, he answered my many, many questions thoroughly and was extremely knowledgeable. He made me feel comfortable, and did not try to push options that were out of my predetermined budget. Overall, I am extremely satisfied with the estimation process. The... Read More

Aimee Sheffer Avatar
Aimee Sheffer

I am only giving One Hour Heating & Air Conditioning 5 stars because I cannot give them 10! This is my first experience with this company and I can honestly say that they did not disappoint. I really liked that they sent a link with the picture of the tech... Read More

Matthew Erisman Avatar
Matthew Erisman

Was very thorough and explained why I am having problems with AC in several rooms and showed me the remedy at a reasonable price. He listened to me and explained my new system thoroughly. The install crews were excellent. Went out of their way to make sure our new unit... Read More

Salvadore Costa Avatar
Salvadore Costa

Mr. Miller was very knowledgeable in all aspects of the business and home requirements. He arrived on time and extremely detailed in his assessment of our home needs. Provided different options and explained in detail each option. He answered every question and concerns we had. Mr. Miller never... Read More

Darin D. Avatar
Darin D.

The only reason I am giving 4 stars is because of the pricing. They are at the high end of quotes I received by a couple thousand for replacing my unit. Other companies, some were low and some in between who mirror their companies warranties for competitive reasons I’m sure.... Read More

Joshua Bower Avatar
Joshua Bower

Baily was so amazing, he was super friendly (even though my 45 pound puppy kept jumping on him) and very knowledgeable about the system. He was at my house at 9pm and still made me feel like I was the first customer of the day. I am... Read More

Jennifer Olson Avatar
Jennifer Olson