Your reviews are important to us!
That’s why we score every visit to every house we help. Always improving to be fast and perfect is part of who we are and what we believe.
Read through the below feedback we’ve received. You’ll see everything from the “you’re a part of my family” to “I could have done better” and everything in between.
Gary came out in a timely manner, fixed the problem, and had us cooling off quickly! He was friendly, professional, funny, and polite. The people are definitely the best part of this company!
Dalton was great! He solved my electrical issue in a very creative and satisfying way. Very pleasant young man!
Evan Butler is a wonderful representative of Obe Hour. Very professional, courteous, informative.
Professional, courteous service. On time! Technician David performed routine maintenance. Highly recommend.
I have been working with One Hour Heating & Air Conditioning of Hampton Roads for over 15 years. Always excellent service
Eduardo was wonderful. He was very professional and knowledgeable. ( I asked alot of questions) He resolved the issue with my air conditioner. I'm so happy that house is cool again. Thank you Eduardo. I'll definitely recommend One Hour Heating and Cooling to friends.
Great experience with Jacob and Jacob they were both very polite and knowledgeable in the system and ways to keep it maintained! Super friendly and easy to work with.
Mr Bato is truly a professional. He explained and showed me what he was doing to ensure my HVAC system would operate efficiently. I feel very confident I won’t have a care in the world when “Old man Winter” gets here. Mr. Bato is an outstanding technician and I’m very... Read More
Austin took care of a difficult problem and we are cool and comfortable now. He let me know every step he was taking towards a resolution and his attention to every detail was so appreciated. Austin is friendly and professional. The best experience my family has had with... Read More
Great experience today! Due to a last minute cancellation, my tech Tron was able to come a day early. He promptly diagnosed the issue, gave me a run down of what was absolutely needed to fix the issue and what items he’d recommend fixing now/soon. I don’t... Read More
***UPDATE. THE BRAND NEW SYSTEM DOES NOT WORK AS OF 3pm today 7/15/2024 and of course it’s one of the hottest days of the year
A little over a month after installation SMH and extremely disappointing ****
Nate did an outstanding job with a temporary repair on our AC late Sunday night... Read More
Adrian did a great job. A call to 1 hour after the installation, to just ask a question, led to another visit and again Adrian was great. I am very satisfied with the installation of my new unit and the service I have received with 1 hour.
