We score every visit to every house we help. Always improving to be fast and perfect is part of who we are.

Read through the below reviews we’ve received. You’ll see everything from the “you’re a part of my family” to “Bandit could have done better” and everything in between.

They called to confirm a day early, but also had an opening right away. So Rashawn came on over. Did the full inspection with written evaluation and verbal description so we're informed. Good work, and the $49 special made it that much better!

Jim Rollings Avatar Jim Rollings
11/27/2018

Wow! Absolutely blown away by the service provided. John quickly diagnosed the problem with our heat pump, provided several price options (including a membership) without being pushy, and repaired the problematic capacitors in minutes. I separately asked him to check my auxiliary heat, and even though the thermostat showed it... Read More

Grant Cook Avatar Grant Cook
11/24/2018

they replaced my HAVAC unit in June and it has been great. had them come out for our 1st check-up before the cold weather and no problem making an appointment, they were on time and tech was very friendly and thorough. join their club....well worth the investment

Steve Cook Avatar Steve Cook
11/15/2018

Great Service. Technician came out at 9 pm, troubleshot the system, ordered and picked up required part (Variable Speed Blower Motor for the Air Handler), installed and tested the system in a timely manner, which now works great. Technician, Paul, cleaned up after himself and took the time to also... Read More

Jim Pokrywka Avatar Jim Pokrywka
11/13/2018

Great customer service. Technician are always on time. They take their time and do thorough service and and repair jobs. Also they don't try to sale you things you don't need.

NIMROD JOHNSON Avatar NIMROD JOHNSON
11/10/2018

The company really cares about its customers. It was time for my yearly main. check and the technician, Rashawn, was professional and outstanding. He listened to our concerns and was extremely helpful. I would Highly recommend this company for your home needs. This company recognizes the true value of their customers.

HENNA N Avatar HENNA N
11/09/2018

Brandon arrived on time and explained what he would be doing. As anticipated he wore his booties and did not disturb anything in the house. He explained the condition of our systems . Love to have him every year.

Matt Dubai Avatar Matt Dubai
11/09/2018

As always, One Hour was on time, courteous and professional!

I had seasonal tune ups done on the furnace at my house as well as the heat pump at another house that I rent out. I've had the rental house on a contract with One Hour for several years, but this... Read More

Todd Smith Avatar Todd Smith
11/09/2018

Chandler was professional and you can tell he loves his job!

He was ready to explain anything and everything about the equipment and what he deemed necessary to keep it running efficiently.

Marilyn Essink Avatar Marilyn Essink
11/03/2018

Daniel, my service technician, could not have been better. He arrived on time and went right to work servicing my unit. He was efficient and very knowledgeable. Upon completion, he cleaned up his work area and expained to me exactly what he found. He completed the minor repair in a... Read More

Leo Edwards Avatar Leo Edwards
10/31/2018

Satisfied. Techs were pleasant, paid attention to detail and explained what they were doing. They will return on Thurs. to install a needed part. Jay was an excellent mentor/ trainer.

Patricia Nicholas Avatar Patricia Nicholas
10/19/2018

I had a very pleasant experience with one hour. The tech Nathaniel was about as nice as one could be. It was very refreshing to find that they charge by the job and not by the hour. The repair took longer then originally expected due to corrosion in the system... Read More

R. Thomas Avatar R. Thomas
10/19/2018