We score every visit to every house we help. Always improving to be fast and perfect is part of who we are.

Read through the below reviews we’ve received. You’ll see everything from the “you’re a part of my family” to “Bandit could have done better” and everything in between.

The only reason I am giving 4 stars is because of the pricing. They are at the high end of quotes I received by a couple thousand for replacing my unit. Other companies, some were low and some in between who mirror their companies warranties for competitive reasons I’m sure.... Read More

Joshua Bower Avatar
Joshua Bower

Baily was so amazing, he was super friendly (even though my 45 pound puppy kept jumping on him) and very knowledgeable about the system. He was at my house at 9pm and still made me feel like I was the first customer of the day. I am... Read More

Jennifer Olson Avatar
Jennifer Olson

We really appreciate the picture of the technician who was coming to our home do the work. Austin, the technician arrived shortly after the text. He was very professional and respectful. After performing the work, he took the time to go over all aspects of the work, encouraging us to... Read More

Howard Smith Avatar
Howard Smith

Mr. Steve Simmons was the technician that performed the tune up on my furnace and air conditioning unit. Upon arrival he introduced himself, he came prepared with a face covering, gloves, and boot covering as well. Which was greatly appreciated during this time of covid-19. ... Read More

Thomas White Avatar
Thomas White

I am very pleased with my experience with One Hour. Clayton arrived at my house within 30 min of my call. He was very personable and professional. He sat down and explained what he was going to do before he started, and he made sure that I understood everything. He... Read More

Danielle Johnson Avatar
Danielle Johnson

Paul was great. It was nice having him out to check on our system. He was knowledgeable, personable, and easy to talk to about our heat pump issues. He provided lots of solutions and I'm happy I chose One Hour Heating. They sent the best guy.

Update- I needed a new...
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Robert Hamm Avatar
Robert Hamm

Highly recommend them!
I have a an AC/Heat Pump unit. I pay for annual maintenance.
Chandler's team arrived on time and performed a 71 item maintenance inspection checklist. This included at no additional cost, removing guards and debris, checking the electronics and detergent washing and reassembling the outdoor unit. The...
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Bruce Pollock Avatar
Bruce Pollock

They are great about setting and sticking to appointments. Everyone has been friendly and polite. They do quality work for a reasonable price. And I have always felt comfortable with the techs they send to my house. I love the new text of the techs picture so I know the... Read More

Tish Tanner Avatar
Tish Tanner

We put in an online request for service on Saturday night, and got a call barely an hour later. They even offered to send a tech that same evening with no additional charges for it being weekend or evening duty.

We got a confirmation call for the appointment as well as...
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Jason W Avatar
Jason W

We have had one hour for years. Always great service. Today our 13 year old heating system broke. David came in after the tech called one hour and gave a very professional and self assured presentation. David is one of the best reps that I have... Read More

james davis Avatar
james davis

I can’t begin to explain in words our excitement with Paul. He was right on time, friendly, polite, and courteous. He even went the extra step to ensure not to get muddy footprints on the floor.

He was quick to find the the issue with our heating/air unit and...
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April Traft Avatar
April Traft

First experience with One Hour was kind of rough, but after the initial incident was fixed the company has been fantastic. They live up to their name and have never been late to any of the appointments and the technicians are polite and clean. I also submitted a survey that... Read More

Josh Avatar
Josh