We score every visit to every house we help. Always improving to be fast and perfect is part of who we are.

Read through the below reviews we’ve received. You’ll see everything from the “you’re a part of my family” to “Bandit could have done better” and everything in between.

I’ve always had good experience with one hour. I like being a comfort club member because it’s inexpensive and builds on an annual service to my system, and gets us prioritization on emergency service calls if we need them. I also like that they send multiple types of notifications... Read More

Sarah Schick Avatar
Sarah Schick

This was my first time using 1Hour Heating and Air Conditioning. Josh arrived on time and was very professional and friendly. He was through in checking out the unit and even pulled the fan housing out to inspect the heat exchanger. Gave me some recommendations for future reference but basically... Read More

Rusty123 Avatar
Rusty123

I love One Hour! They are always on time, friendly, and not ones to push a sale. They explain, show, and teach you how something works. Explain how fixing it now will help, or if holding off until you get a little more money in your pocket can be done... Read More

T.J. Smith Avatar
T.J. Smith

I have been a customer of One Hour since they were Classic Air back in the 80's. I have always received high quality service and products. They're extremely responsive to any request for service which I have had very few thanks to their quality products & well trained technicians. ... Read More

JANET CULBERTSON Avatar
JANET CULBERTSON

It was a Thursday when I contacted 1hour for an issue I had with my boiler that heats a section of our house and provides hot water for the whole house. The soonest get an appointment for someone to look at my unit was the following Tuesday, Saturday evening I... Read More

Rich S Avatar
Rich S

Steve Simmons-Thank You! Did A great job today, he didn't have the Scrubber Light on the initial appointment, but he got it and installed it by the end of the day. I am very impressed with the professionalism that One Hour Service Technicians continuously have displayed, it really means... Read More

Thomas Perri Avatar
Thomas Perri

I can’t begin to explain in words our excitement with Paul. He was right on time, friendly, polite, and courteous. He even went the extra step to ensure not to get muddy footprints on the floor.

He was quick to find the the issue with our heating/air unit and...
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April Traft Avatar
April Traft

Sarah Baldwin was excellent! She came to our home to do a furnace rejuvenation and discovered our furnace was not working properly. She took the time to fully explain what the issue was and was prepared to fix it, although that was not what she had originally came out... Read More

Matt Hoover Avatar
Matt Hoover

Sarah Baldwin was excellent! She came to our home to do a furnace rejuvenation and discovered our furnace was not working properly. She took the time to fully explain what the issue was and was prepared to fix it, although that was not what she had originally came out... Read More

Matt Hoover Avatar
Matt Hoover

I had a "mini-split" installed in my Florida room, and now I can sit out there in comfort and watch Mother Nature at work. The install team (Corey, Matt, Tyler and Dalton) did a great job. They were confronted with several unforeseen challenges (running the plumbing lines from... Read More

William Hayden Avatar
William Hayden

Excellent first time experience with One Hour. You hear a lot of advertising coming from them, but when two technicians named John and Brandon show up, you realize it’s true. Very professional, detail oriented and full of knowledge. They took me through every step of my maintenance procedure. Granted... Read More

doug lemhef Avatar
doug lemhef

Anthony did an awesome job. Very knowledgeable of his craft. I will be glad to have him come over again if we needed another maintenance service. Truly outstanding customer service.

Modesto Agbuya Avatar
Modesto Agbuya