Your reviews are important to us!
That’s why we score every visit to every house we help. Always improving to be fast and perfect is part of who we are and what we believe.
Read through the below feedback we’ve received. You’ll see everything from the “you’re a part of my family” to “I could have done better” and everything in between.
Zak Mayo, our repairman, was all around awesome!
He arrived promptly, was very thorough, and quite honest in describing the repair options and pricing. There was no pressuring us to go with the highest cost repairs or buy a new system. What was truly amazing is that I called... Read MoreZak Mayo, our repairman, was all around awesome!
He arrived promptly, was very thorough, and quite honest in describing the repair options and pricing. There was no pressuring us to go with the highest cost repairs or buy a new system. What was truly amazing is that I called this business and they appeared in an hour or two on the same day and completed the repairs the same afternoon! They replaced a motor and two capacitors and performed a thorough inspection and assessment of our system. The AC is nice and COLD now at 66 degrees.
Thank you Zak!! Read Less

Roberto and Zach just finished up a job at my mom's house.. they were on time with the appointment that was made. EXTREMELY professional and very nice. You can tell they are happily employed also. The work they performed was no easy task I must say, and they did it... Read MoreRoberto and Zach just finished up a job at my mom's house.. they were on time with the appointment that was made. EXTREMELY professional and very nice. You can tell they are happily employed also. The work they performed was no easy task I must say, and they did it very nicely and extremely NEAT. Thanks one hour heating and air!!! I HIGHLY recommend them for any AC/HEAT work. Fantastic job guys. Read Less

I called One Hour Heating & Air Conditioning based on recommendations from associates. They responded very quickly! An engineer came out to our house, evaluated our needs, & offered a replacement THE NEXT DAY!! We ultimately decided to go with another recommendation, but One Hour was extremely professional, competitive, & responsive!

Sarah was efficient and timely. Really appreciated her great service.Thank you!

We've had this company come out several times for routine maintenance and repair and every time they have shown professionalism and proper courtesy of my home. We always recommend to our friends this company when we hear about their hvac problems.

Dalton is my go to electrician! He knows what needs done especially on my old systems. Does quick but efficient work. Explains what’s happening.. is pleasant to be around! I appreciate him so much! Thank you so much for sending Dalton out today. Great to have knowledgeable workers in my... Read MoreDalton is my go to electrician! He knows what needs done especially on my old systems. Does quick but efficient work. Explains what’s happening.. is pleasant to be around! I appreciate him so much! Thank you so much for sending Dalton out today. Great to have knowledgeable workers in my home. That I trust to take the time and help me understand what’s happening and what I’m paying for. Read Less

Technician was great came on time explained what was needed to repair furnace. Would recommend company to family and friends.

Great service. Luke is friendly and professional.. Happy with him explaining the everything . Highly recommend Luke.

Very knowledgeable and his experience was evident. Corrected for his counterparts inexperience.

Mark B. Came out today and did the maintenance for my heating and air conditioning systems. He was very though and professional in all that he did.Any questions i had [including about possibly installing a smart thermostat in the future] he thoroughly answered and i am impressed with his honesty... Read MoreMark B. Came out today and did the maintenance for my heating and air conditioning systems. He was very though and professional in all that he did.Any questions i had [including about possibly installing a smart thermostat in the future] he thoroughly answered and i am impressed with his honesty and candor in his answers.Keep up the good work guys! That is why i am sticking with you for my heating and air conditioning needs! Read Less

The tech was great... He was very friendly and had no problem explaining everything to me. Definitely helped that he was pet friendly!!!

3/23/22-Mark and another technician came by to do a quality control check on the service performed by the other day by Justin. I like the fact that One Hour does follow up checks on their technicians. This makes me even more confident that I am valued as a... Read More3/23/22-Mark and another technician came by to do a quality control check on the service performed by the other day by Justin. I like the fact that One Hour does follow up checks on their technicians. This makes me even more confident that I am valued as a customer. Also this gives me more confidence that my system is getting the best care. As always, they were on time. They also practiced safe COVID protocols.Steve performed an outstanding service on our HVAC system. He took his time and checked every component of the heating and cooling systems. He also performed preventive maintenance on both systems to keep them performing at peak performance. He was on time, and practiced safe COVID protocol measures as well as take every measure to keep our house clean. He took the time to address all of our concerns. We were very pleased with our service. Read Less
