We score every visit to every house we help. Always improving to be fast and perfect is part of who we are.

Read through the below reviews we’ve received. You’ll see everything from the “you’re a part of my family” to “Bandit could have done better” and everything in between.

We put in an online request for service on Saturday night, and got a call barely an hour later. They even offered to send a tech that same evening with no additional charges for it being weekend or evening duty.

We got a confirmation call for the appointment as well as...
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Jason W Avatar
Jason W

We have had one hour for years. Always great service. Today our 13 year old heating system broke. David came in after the tech called one hour and gave a very professional and self assured presentation. David is one of the best reps that I have... Read More

james davis Avatar
james davis

I can’t begin to explain in words our excitement with Paul. He was right on time, friendly, polite, and courteous. He even went the extra step to ensure not to get muddy footprints on the floor.

He was quick to find the the issue with our heating/air unit and...
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April Traft Avatar
April Traft

First experience with One Hour was kind of rough, but after the initial incident was fixed the company has been fantastic. They live up to their name and have never been late to any of the appointments and the technicians are polite and clean. I also submitted a survey that... Read More

Josh Avatar
Josh

I love that One Hour sent a picture of the electrician and technician before they arrived so I knew who to expect. Dalton and Chris were very friendly with my son and I and our dog... they were both very personable and pet friendly 🙂 They explained everything... Read More

Nakanisha Sullivan Avatar
Nakanisha Sullivan

Woke to a cold house on New Years Eve! Called for service and Barry arrived punctually. Did his troubleshooting quickly and completed repairs without delay. Their “Comfort Club” (maintenance agreement) is very reasonable - savings for this one visit paid for almost three years. HVAC work is not inexpensive... Read More

Kenneth Owen Avatar
Kenneth Owen

Our tech was Sarah Baldwin and she was amazing! She explained our options thoroughly and gave us multiple options to chose from. She showed us what she was doing before she did anything. She was here until 12:30am working on our unit. As an added bonus, she loved our dogs... Read More

Amanda Tenney Avatar
Amanda Tenney

My technician was Dwayne Edwards! And he was absolutely phenomenal. He came in and was very respectful to my family and allowed me to walk alongside him while he did an overview of our system. He started out by telling me how he likes to teach. For that I am... Read More

Lawrence Trotman Avatar
Lawrence Trotman

Absolutely love this company! Fixed my heating system within 2 days and also made sure I was warm without heat. The gentleman that I have encountered so far were beyond pleasant and persistent in making sure my heating system was on and working properly! They replaced my whole system for... Read More

Morgan Bland Avatar
Morgan Bland

Paul was simply great. Always polite, professional and personable. Answered all my questions and double checked everything before leaving. He even Found an item that was not quite up to spec and corrected the issue immediately. I am positive that surely eliminated a future repair call... Read More

Paul Crepeau Avatar
Paul Crepeau

Today was a routine rejuvenation part of my comfort club benefit. Casey the technician very knowledgeable. He explained what was going to happen today and always asked if I had any more questions. When he completed the job tell me his findings and recommendations. Thank you Casey

Nancy Faust Avatar
Nancy Faust

We have always received outstanding service from One Hour Heating and Air Conditioning. Anthony W came to our home to complete our yearly system maintenance. He was professional and provided outstanding service from the moment he arrived. It was a pleasure to have him in our home. Thank you the... Read More

FELICIA JONES Avatar
FELICIA JONES