Your reviews are important to us!

That’s why we score every visit to every house we help. Always improving to be fast and perfect is part of who we are and what we believe.

 Read through the below feedback we’ve received. You’ll see everything from the “you’re a part of my family” to “I could have done better” and everything in between.

Very punctual and professional representatives work here. I had a new installation in May 2024 and Eduardo (Eddie) took great care of our system during a recent checkup visit. They even take the time to break things down to the layperson so we can understand. Best of the best and... Read More

dustyaxehead Avatar

Wonderful experience with one hour. Specifically, the tech I had today, Chris R, was absolutely awesome. Went above and beyond making sure I was up and running on an incredibly hot day nonetheless. Turned what can be a chore of an appointment into a very pleasant interaction. Great company and... Read More

Kat Hicks Avatar
Kat Hicks

Chris was friendly and professional. He took the time to explain what he was doing and did a very thorough job checking, cleaning and fine-tuning my unit. Afterwards he gave me a copy of the work done as well as some recommendations. I was so happy with the overall experience... Read More

Maria Moster Avatar
Maria Moster

I called One Hour to have them take a look at my system. The rep scheduled an appointment for the very next day. Two hours later, the rep called me back to let me know the technician was on his way. Awesome. The technician arrived on time was very knowledgeable,... Read More

shawnbarnest Avatar

We had just had a new complete HVAC system installed by 1hour about 4 weeks ago.. and this was our first hot weekend of the year.. not even the hottest we usually get.. and noticed that the system was struggling a bit to get the house cool. He came out... Read More

alan whippo Avatar
alan whippo

Had a rental property where the AC went out yesterday. In this heat I was hoping to get someone out quickly and One Hour Heating was able to come out the next day. The technician, Gary, was timely, great communication, diagnosed the issue and got the system running at a... Read More

Mary Brooks Avatar
Mary Brooks

Notti was absolutely wonderful. He was thorough and extremely polite and explained everything as the time progressed. He repaired the A/C and made sure it was working properly. He was patient in contacting the office and providing my payment information. He was the most polite, thorough,... Read More

Shirley Herline Avatar
Shirley Herline

Austin and his manager came to my home to provide me an estimate on a new HVAC system for my home. He was very thorough in his inspection of my failed unit and presented options for a new unit that would meet the needs for my home. Immensely impressed with... Read More

Cubs4TheCrown Avatar

Nate did an outstanding job with a temporary repair on our AC late Sunday night at 9:30 PM. The following day, a salesman visited our home, and our new unit was installed the day after that. The team was professional, fast, and efficient throughout the entire process. We highly recommend... Read More

susannah staples Avatar
susannah staples

Sorry late! Give Dustan a giant increase in salary! A pure gentleman, kind, honest, explained details. Very neat, helpful, left no “mess”. Manners most polite. Dustan knew exactly what was necessary and we thought he must be the smartest. Already referred to friends. Thank you very much for a need... Read More

Lida Oleszko Avatar
Lida Oleszko

Great atmosphere as soon as you walk in. Staff is friendly & helpful. The entire building is clean & upkept. If you have issues with your home air conditioning & heating or simply want to improve the efficiency of your equipment - call One Hour!!!! 🙏💯

Igor Kuzmin Avatar
Igor Kuzmin

Luke B. did an excellent job finding a condensation problem that was coming from a vent. He further looked at our system and found multiple safety deficiencies from an install by another company 12 plus years ago.
Luke was professional, respectful ,kind , and knowledgeable. I would highly recommend this very...
Read More

Lisa G Avatar
Lisa G