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Upfront HVAC Repair Cost

With our StraigthForward Pricing Guide. After completing a full system evaluation and identifying the problem, our service technicians tell you up-front how much your repair will cost based on our standard price list. You’ll never get charged by the hour for slow, inefficient service. If you choose for us to do the work, we’ll do it right on our first visit.

  • No hidden charges
  • No “shop fees”
  • No follow-up appointments
  • No wasted time for you

Make an Appointment

How it Works

Once we’ve diagnosed your HVAC system’s problem, we’ll provide a guaranteed written quote from our StraightForward Pricing® Guide, including any options that could enhance your system’s performance, most of which come with a full two-year warranty. You see exactly what our HVAC repairs cost and you choose the amount of service that’s best for your comfort and budget. We’ll only begin work upon your approval, and you’ll never pay more than your initial estimate.

What We’ve Learned

When you pay by the hour you can find yourself paying for technicians to “figure things out” while on the clock, or end up paying for a return visit to fix problems that should have been addressed the first time. You’ll never pay extra for after hours, weekend or holiday service. We’re fully staffed from 7am to 11pm and have technicians ready to roll 24/7.

Schedule an appointment and our client care team will give you a heads-up before our technician arrives. Above all, we respect your time.

Customer Reviews

  • I've been using these guys for years. I am a member of their comfort club and have never had a problem with them coming out quickly when I have an issue which I have a few times. Technicians are always courteous, personable, and knowledgeable. Being a member of their... Read More

    Vic Whitehead Avatar
    Vic Whitehead
  • I've been using these guys for years. I am a member of their comfort club and have never had a problem with them coming out quickly when I have an issue which I have a few times. Technicians are always courteous, personable, and knowledgeable. Being a member of their... Read More

    Vic Whitehead Avatar
    Vic Whitehead
  • I have been a One-Hour customer since 2013. I appreciate their response time to my call, are always on-time. The technicians have always been very courteous, professional, yet patient to address my many questions. The quality of work rates the 5-star. I am also a Club... Read More

    Donna Stalls Avatar
    Donna Stalls
  • Our AC was off and on repeatedly and One Hour was able to schedule us later that day for a service call, despite not being members. Austin arrived earlier within the timeframe and was able to diagnose quickly. He was personable and forthcoming about costs. I did find their prices... Read More

    Elizabeth Vandell Avatar
    Elizabeth Vandell
  • Nice employees! They explain everything you need to know about the repair. 8/08, New system installed today. It works great! Met more employees, all great! We are very pleased with the new purchase and service!!

    Joyce Amburgey Avatar
    Joyce Amburgey
  • On time, courteous, thoughtful, knowledgeable, & explained everything. I have no complaints other than the prices seem high. But then again, I guess you have to pay for the high quality and courteous service you receive.

    Paul Vukson Avatar
    Paul Vukson
  • We are the top unit of a 2-unit Virginia Beach condo. One Hour was enthusiastically recommended by our downstairs neighbor. It was a recommendation well-merited. Chris and David came yesterday to service our two heat pumps (one a little over 1-year old and the other much, much... Read More

    Paul Lyons Avatar
    Paul Lyons
  • The tech was very professional, clarified the work needing to be done and made sure he had permission and that pricing was was clear before doing the work. My tenants were very happy with the work and have said the house is much cooler and comfortable. The tiered pricing is... Read More

    Hammerite Avatar
    Hammerite
  • We've been a comfort club member for over five years, before we got our new unit , had technicians out to the house numerous times. Josh lived up to the standard of the previous technicians. Friendly ,courteous , and professional . Did a through... Read More

    John Overstreet Avatar
    John Overstreet
  • Our air conditioner didn't seem to be pushing out a lot of air. I actually messaged One Hour at about 10:15 pm on a Saturday asking for an appointment. I was contacted within the hour and had an appointment the very next day. Mike our tech was great. Very... Read More

    Katelyn James Avatar
    Katelyn James

Our Guarantees

“Always on time… or you don’t pay a dime.” Your complete satisfaction with our services and technicians is always 100% Guaranteed.