StraightForward Pricing® Guide
After completing a full system evaluation, our service technicians tell you up-front how much your repair will cost based on our standard price list. You’ll never get charged by the hour for slow, inefficient service. If you choose for us to do the work, we’ll do it right on our first visit.
- No hidden charges
- No “shop fees”
- No follow-up appointments
- No wasted time for you
How it Works
Once we’ve diagnosed your HVAC system’s problem, we’ll provide a guaranteed written quote from our StraightForward Pricing® Guide, including any options that could enhance your system’s performance, most of which come with a full two-year warranty. You see exactly what our repairs cost and you choose the amount of service that’s best for your comfort and budget. We’ll only begin work upon your approval, and you’ll never pay more than your initial quote.
What We’ve Learned
When you pay by the hour you can find yourself paying for technicians to “figure things out” while on the clock, or end up paying for a return visit to fix problems that should have been addressed the first time. You’ll never pay extra for after hours, weekend or holiday service. We’re fully staffed from 7am to 11pm and have technicians ready to roll 24/7.
Schedule an appointment and our client care team will give you a heads-up before our technician arrives. Above all, we respect your time.
Customer Reviews
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Fast service great techs. Josh Smith is a 5 star tech. Thank you for your service on my unit.
Chris Brown
9/25/2018 -
Quick service and thorough service. If there is nothing wrong they do not charge. Techs are cautious about leaving dirt on your floor etc. Job well done.
Louise Dawson
9/25/2018 -
You guys do a lot of work in our building, Seagate Colony in VB. I have always recommended you and recommended you for this install in one of our penthouses, pic is below. Our louvered vent is gone and I can't believe the job was left like this! This... Read More
Teresa Akers
9/25/2018 -
I am a long time customer of One Hour and wholeheartedly give them a 5-star rating for their customer service. I have had several of their technicians visit my home over 20+ years and each one has been well trained, respectful of me and my property and friendly. ... Read More
Janet Sanford Culbertson
9/22/2018 -
I heard about one hour through my friend Lauren. plus the TV commercial. I contacted her through FB and she quickly responded to my needs. The service member came by today and did an incredible job explaining the issues that I had. Joshua was... Read More
Jobie Eley
9/20/2018 -
I recently bought my condo. The repairman came out and inspected my system. He was very friendly and competent. He recommended some maintenance needs and I agreed. In the fall One Hour called and set up my fall inspection. Another repairman came out and did my fall inspection. Again I... Read More
Robert S Schaub
9/20/2018 -
In the past 2 weeks I've had 8 techs come to my house to help me. First 2 to diagnose my problem with my ac, 3rd to give me a quote, 4 to do the install of my new system (which works amazingly!), and lastly an electrician to diagnose and... Read More
Grace McNeil Hoss
9/19/2018 -
When I called to ask for an appointment I was offered several convenient times. They called within the agreed time to say the technician was on his way and he arrived 20 minutes later. The technician took his time to properly (and accurately) determine the cause of the problem and... Read More
Robert Lynch9/19/2018 -
As always, the service person (this was a call because my upstairs unit was not working properly) was on time, friendly and efficient. Love your company! Also came the same day that I called.
Sherry Gilson9/18/2018 -
I’d recommend them! Our AC stopped working Friday before Labor Day Weekend...😱 It was 85+ degrees in our house, you can imagine our pain. After unsuccessful DIY attempts, One Hour came out and got the job done. We were lucky that they were able to come out the same day,... Read More
Lindsey Durfee
9/04/2018
Our Guarantees
“Always on time… or you don’t pay a dime.” Your complete satisfaction with our services and technicians is always 100% Guaranteed.