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StraightForward Pricing® Guide

After completing a full system evaluation, our service technicians tell you up-front how much your repair will cost based on our standard price list. You’ll never get charged by the hour for slow, inefficient service. If you choose for us to do the work, we’ll do it right on our first visit.

  • No hidden charges
  • No “shop fees”
  • No follow-up appointments
  • No wasted time for you

Make an Appointment

How it Works

Once we’ve diagnosed your HVAC system’s problem, we’ll provide a guaranteed written quote from our StraightForward Pricing® Guide, including any options that could enhance your system’s performance, most of which come with a full two-year warranty. You see exactly what our repairs cost and you choose the amount of service that’s best for your comfort and budget. We’ll only begin work upon your approval, and you’ll never pay more than your initial quote.

What We’ve Learned

When you pay by the hour you can find yourself paying for technicians to “figure things out” while on the clock, or end up paying for a return visit to fix problems that should have been addressed the first time. You’ll never pay extra for after hours, weekend or holiday service. We’re fully staffed from 7am to 11pm and have technicians ready to roll 24/7.

Schedule an appointment and our client care team will give you a heads-up before our technician arrives. Above all, we respect your time.

Customer Reviews

  • They called to confirm a day early, but also had an opening right away. So Rashawn came on over. Did the full inspection with written evaluation and verbal description so we're informed. Good work, and the $49 special made it that much better!

    Jim Rollings Avatar Jim Rollings
    11/27/2018
  • Wow! Absolutely blown away by the service provided. John quickly diagnosed the problem with our heat pump, provided several price options (including a membership) without being pushy, and repaired the problematic capacitors in minutes. I separately asked him to check my auxiliary heat, and even though the thermostat showed it... Read More

    Grant Cook Avatar Grant Cook
    11/24/2018
  • they replaced my HAVAC unit in June and it has been great. had them come out for our 1st check-up before the cold weather and no problem making an appointment, they were on time and tech was very friendly and thorough. join their club....well worth the investment

    Steve Cook Avatar Steve Cook
    11/15/2018
  • Great Service. Technician came out at 9 pm, troubleshot the system, ordered and picked up required part (Variable Speed Blower Motor for the Air Handler), installed and tested the system in a timely manner, which now works great. Technician, Paul, cleaned up after himself and took the time to also... Read More

    Jim Pokrywka Avatar Jim Pokrywka
    11/13/2018
  • Great customer service. Technician are always on time. They take their time and do thorough service and and repair jobs. Also they don't try to sale you things you don't need.

    NIMROD JOHNSON Avatar NIMROD JOHNSON
    11/10/2018
  • The company really cares about its customers. It was time for my yearly main. check and the technician, Rashawn, was professional and outstanding. He listened to our concerns and was extremely helpful. I would Highly recommend this company for your home needs. This company recognizes the true value of their customers.

    HENNA N Avatar HENNA N
    11/09/2018
  • Brandon arrived on time and explained what he would be doing. As anticipated he wore his booties and did not disturb anything in the house. He explained the condition of our systems . Love to have him every year.

    Matt Dubai Avatar Matt Dubai
    11/09/2018
  • As always, One Hour was on time, courteous and professional!

    I had seasonal tune ups done on the furnace at my house as well as the heat pump at another house that I rent out. I've had the rental house on a contract with One Hour for several years, but this... Read More

    Todd Smith Avatar Todd Smith
    11/09/2018
  • Chandler was professional and you can tell he loves his job!

    He was ready to explain anything and everything about the equipment and what he deemed necessary to keep it running efficiently.

    Marilyn Essink Avatar Marilyn Essink
    11/03/2018
  • Daniel, my service technician, could not have been better. He arrived on time and went right to work servicing my unit. He was efficient and very knowledgeable. Upon completion, he cleaned up his work area and expained to me exactly what he found. He completed the minor repair in a... Read More

    Leo Edwards Avatar Leo Edwards
    10/31/2018

Our Guarantees

“Always on time… or you don’t pay a dime.” Your complete satisfaction with our services and technicians is always 100% Guaranteed.