Angela was very helpful and pleasant to work with. I’m very grateful that she was able to come out to our home and take care of our needs as quickly as she did. We were fortunate enough to work with her twice. She genuinely cares about her work and her... Read MoreAngela was very helpful and pleasant to work with. I’m very grateful that she was able to come out to our home and take care of our needs as quickly as she did. We were fortunate enough to work with her twice. She genuinely cares about her work and her customers.
Paul was also fantastic. We had a new system installed and it wasn’t functioning properly. Paul came out and was able to diagnose and fix the issues that came from installation mistakes while being polite and working expeditiously.

Both these techs are knowledgeable and friendly and did a fantastic job answering any/all our questions. Read Less

Punctual, congenial professional! Needed replacement for AC and furnace. Chris Took measurements, Assessed AC requirement and matched the best system for our home; 3 options with his recommendation. Knowledgeable and Honest. Answered all of my questions, and didn't guess on what he did not... Read MorePunctual, congenial professional! Needed replacement for AC and furnace. Chris Took measurements, Assessed AC requirement and matched the best system for our home; 3 options with his recommendation. Knowledgeable and Honest. Answered all of my questions, and didn't guess on what he did not have statistics (maintenance info). And, he did Not try to sell me a larger system than what we needed, nor the most expensive system that did not benefit our home. Available for any concerns after sale and installation. As we've used One Hour for years, Chris reflects company's training and Leadership. Read Less

Technician was efficient, courteous, clean , informative and friendly

I called One Hour . Long Story Short Just Call these people if and when you need heat and air work. It may be a bit pricy, But They found the problem and fixed the problem.

Always courteous, nice and helpful. And stay until the the job was completed even though it was way late. Thanks it's cool now 🙂

Explained in detail the operations of the AC unit and furnace while performing the tune up service. The technician also explained how the preventative maintenance was going to affect the units in the long run giving a bit of piece of mind. I highly recommend their peace of mind membership.

Zak was extremely professional and knowledgeable. He was honest and didn’t try to sell me anything I did not need, and as a single woman, that means the world to me! I will be using this company again.

Jeff was amazing very thorough and honest. Laid everything out for us and went over every issue he found due to contractors error. We purchased the house from a flipper and the installed the system not to code and correctly. He wrote everything up for our records. Jeff has been... Read MoreJeff was amazing very thorough and honest. Laid everything out for us and went over every issue he found due to contractors error. We purchased the house from a flipper and the installed the system not to code and correctly. He wrote everything up for our records. Jeff has been amazing and so happy with him and the company. Read Less

I've never been disappointed with One Hour. Technicians are courteous, friendly, professional and knowledgeable. Although I have a home warranty, I don't trust some of the contractors they use. I'd rather pay One Hour and now what I'm getting, every time. Thanks!

Tech (Kevin) was very professional and extremely knowledgeable. Gave me great advice on how to increase the longevity of my equipment. Will 100% use One Hour again and fingers crossed its the same tech.