Awesome, fast, perfect service. We were able to get a same-day visit on New Year's Eve, and they don't even charge a "holiday" or odd-hours/weekend penalty. The friendly, professional technician, Dom, was clearly an expert and he took the time not only to thoroughly fix the problem but also to... Read MoreAwesome, fast, perfect service. We were able to get a same-day visit on New Year's Eve, and they don't even charge a "holiday" or odd-hours/weekend penalty. The friendly, professional technician, Dom, was clearly an expert and he took the time not only to thoroughly fix the problem but also to explain it in a way I could understand. Highly recommend these guys. Thank you for getting our heat back on in such a hurry! Read Less

First time using One Hour's services and I was grateful for their flexibility, knowledge, and above all their professionalism. John/Notti was knowledgeable and professional about his work which anyone should appreciate. He took care of the issue we were having and shared insights into what we could expect with the... Read MoreFirst time using One Hour's services and I was grateful for their flexibility, knowledge, and above all their professionalism. John/Notti was knowledgeable and professional about his work which anyone should appreciate. He took care of the issue we were having and shared insights into what we could expect with the future of our equipment. We then worked through getting a follow up visit for a quote on newer equipment we will eventually need. This visit is at no additional cost or obligation which is a nice touch from their business. Highly satisfied. Read Less

Brett was courteous, kind, and very thorough. One Hour delivered again. Your customer service and care continue to be excellent!

Joshua was very professional and walked through the practices and explanations of my heating setup. His inspection was thorough and he explained everything and a solution to fix my system. Currently awaiting a a second opinion to verify his findings and proceed further with the company.

Called to schedule our annual service on our HVAC system and they were not able to get us in any time soon. We were also experiencing an issue with our thremostat not maintaining the set temperatures. 10 minutes after scheduling the appointment for the future, I was contacted... Read MoreCalled to schedule our annual service on our HVAC system and they were not able to get us in any time soon. We were also experiencing an issue with our thremostat not maintaining the set temperatures. 10 minutes after scheduling the appointment for the future, I was contacted by One Hour and told that there was an opening and we jumped on it. Freddy, our technician arrived within 20 minutes. He completed the A/C system tune up in a very professional and timely manner. After he completed the A/C, he moved on to the Furnace where he found an issue that was preventing our system from working as it was supposed and ultimately found a possible safety issue. He was very professional and very knowledgeable. If I could ask for a specific technician every time I called, I would request his service. Thank you One Hour and THANK YOU FREDDY. Read Less

Gabe Norquist, HVAC service rep, was on-time. professional & knowledge regarding the problem with our heating unit. He was thorough checking not only the outside unit but the additional equipment in our attic. All service completed in no time. Very pleased & would like to have him as... Read MoreGabe Norquist, HVAC service rep, was on-time. professional & knowledge regarding the problem with our heating unit. He was thorough checking not only the outside unit but the additional equipment in our attic. All service completed in no time. Very pleased & would like to have him as our service representative again Read Less

Would absolutely refer anyone to you. We have been pleased with each tech and appreciate their professionalism and kindness.

Kind, courteous, efficient

Patrick Sipe was my sales rep he did an excellent job explaining what makes 1 hour so much more efficient than their competitors. I tried multiple companies before 1 hour and none were even able to get anyone out to give an estimate. Thomas the technician and his part were... Read MorePatrick Sipe was my sales rep he did an excellent job explaining what makes 1 hour so much more efficient than their competitors. I tried multiple companies before 1 hour and none were even able to get anyone out to give an estimate. Thomas the technician and his part were on time and professional. Really enjoyed the no hassle experience definitely the best in the area. Read Less

Our technician Lisa was knowledgeable and efficient. She clearly explained the process and service performed. I will ask for her on our next service call. An excellent technician on the team!