Sarah Baldwin was excellent! She came to our home to do a furnace rejuvenation and discovered our furnace was not working properly. She took the time to fully explain what the issue was and was prepared to fix it, although that was not what she had originally came out... Read MoreSarah Baldwin was excellent! She came to our home to do a furnace rejuvenation and discovered our furnace was not working properly. She took the time to fully explain what the issue was and was prepared to fix it, although that was not what she had originally came out for. She was kind, knowledgeable and extremely patient. I recommend both One Hour and Sarah Baldwin to help you with any HVAC issues! Read Less

Sarah Baldwin was excellent! She came to our home to do a furnace rejuvenation and discovered our furnace was not working properly. She took the time to fully explain what the issue was and was prepared to fix it, although that was not what she had originally came out... Read MoreSarah Baldwin was excellent! She came to our home to do a furnace rejuvenation and discovered our furnace was not working properly. She took the time to fully explain what the issue was and was prepared to fix it, although that was not what she had originally came out for. She was kind, knowledgeable and extremely patient. I recommend both One Hour and Sarah Baldwin to help you with any HVAC issues! Read Less

I had a "mini-split" installed in my Florida room, and now I can sit out there in comfort and watch Mother Nature at work. The install team (Corey, Matt, Tyler and Dalton) did a great job. They were confronted with several unforeseen challenges (running the plumbing lines from... Read MoreI had a "mini-split" installed in my Florida room, and now I can sit out there in comfort and watch Mother Nature at work. The install team (Corey, Matt, Tyler and Dalton) did a great job. They were confronted with several unforeseen challenges (running the plumbing lines from the unit mounted on an outside wall of the house to the heat pump and upgrading a 110v line to 220 v). They took both challenges in stride...with pride. Great job, guys...thanks. Read Less

Excellent first time experience with One Hour. You hear a lot of advertising coming from them, but when two technicians named John and Brandon show up, you realize it’s true. Very professional, detail oriented and full of knowledge. They took me through every step of my maintenance procedure. Granted... Read MoreExcellent first time experience with One Hour. You hear a lot of advertising coming from them, but when two technicians named John and Brandon show up, you realize it’s true. Very professional, detail oriented and full of knowledge. They took me through every step of my maintenance procedure. Granted my unit is 23 years old. They gave me an extremely detailed report for me to take to my home warranty service, as I probably will need a new system in the near future. Thanks One Hour for sending me two of your best. Read Less

Anthony did an awesome job. Very knowledgeable of his craft. I will be glad to have him come over again if we needed another maintenance service. Truly outstanding customer service.

We called to schedule a maintenance visit on our AC unit installed by the company back in 2010. They were very responsive and accommodating to the schedule. The technicians promptly arrived within the first half hour of the scheduled window between 3-7. Joe and Tyler were very thorough with cleaning... Read MoreWe called to schedule a maintenance visit on our AC unit installed by the company back in 2010. They were very responsive and accommodating to the schedule. The technicians promptly arrived within the first half hour of the scheduled window between 3-7. Joe and Tyler were very thorough with cleaning out the unit grid. They both took the time to inspect the craw space to ensure that the ducts are not disconnected (had some concerns that I brought up). They are very friendly and courteous. After the work was completed, they went through the checklist in detail. Our AC unit is showing some age. I appreciate their candid observations on the best options if the need for a new unit comes up. Highly recommend this company. Great job guys! Thanks again! Read Less

Jack came out to my home today for a heating tune up and he was awesome!!! He definitely represents your company very well. He was very thorough, very professional and friendly. He explained everything he did, showed us pictures and even a video of every step of what he was... Read MoreJack came out to my home today for a heating tune up and he was awesome!!! He definitely represents your company very well. He was very thorough, very professional and friendly. He explained everything he did, showed us pictures and even a video of every step of what he was doing and I really appreciate that. I will continue to use this company for my HVAC needs and will specifically ask for Jack to be the one to come out. Technicians like Jack will keep your company successful. Read Less

Where to begin? This was to resolve issues with another vendor. The great service started the minute you all answered the phone. Mr. Porter was thorough in explaining code violations (from the previous heater install 1 year ago, other vendor). The install team was their the... Read MoreWhere to begin? This was to resolve issues with another vendor. The great service started the minute you all answered the phone. Mr. Porter was thorough in explaining code violations (from the previous heater install 1 year ago, other vendor). The install team was their the next day on time, worked non-stop to complete the installation, and provided a thorough overview of work performed and answered all questions from start to finish. Very friendly and business like in all facets. Already recommended to others in they need service to call One Hour for a quote. Also, with the special that was being run, we saved roughly $2K. Read Less

I am a Comfort Care customer with One Hour and Casey came out to do my free precision tune up and cleaning. He was friendly, efficient and able to answer any and all question regarding my system. Great experience! I would recommend One Hour to all my... Read MoreI am a Comfort Care customer with One Hour and Casey came out to do my free precision tune up and cleaning. He was friendly, efficient and able to answer any and all question regarding my system. Great experience! I would recommend One Hour to all my friends including the Comfort Club membership. Read Less

We had our AC and furnace replaced today by Andre and Tony P. They did such a great job. My husband and I already had plans to be in and out of the house all day long and we had total peace of mind leaving the house with the techs... Read MoreWe had our AC and furnace replaced today by Andre and Tony P. They did such a great job. My husband and I already had plans to be in and out of the house all day long and we had total peace of mind leaving the house with the techs there. They even vacuumed while cleaning up! Read Less