Tyler was friendly, polite, professional and knowledgeable. He explained everything to me and gave me several options.
Never pushing me to buy more than I need.
I have been a customer for 30+ years and have always had a great experience with this company.

My family use this great company and I have... Read MoreTyler was friendly, polite, professional and knowledgeable. He explained everything to me and gave me several options.
Never pushing me to buy more than I need.
I have been a customer for 30+ years and have always had a great experience with this company.

My family use this great company and I have purchased 2 units at my old house in Norfolk.

I will recommend them to my new neighbors.

Thanks Tyler Read Less

Mike Porter was friendly, polite, professional and knowledgeable. He explained everything to me and gave me several options.
Never pushing me to buy more than I need.
I have been a customer for 30+ years and have always had a great experience with this company.

My family use this great company and I... Read MoreMike Porter was friendly, polite, professional and knowledgeable. He explained everything to me and gave me several options.
Never pushing me to buy more than I need.
I have been a customer for 30+ years and have always had a great experience with this company.

My family use this great company and I have purchased 2 units at my old house in Norfolk.

I will recommend them to my new neighbors.

Thanks Mike Read Less

Chris was the best representative of a company I have ever had the pleasure of dealing with! He is professional, answered all of my questions, gave amazing details, and was incredibly thorough in the estimation and evaluation process for systems for my home. He shared the goods and bads of... Read MoreChris was the best representative of a company I have ever had the pleasure of dealing with! He is professional, answered all of my questions, gave amazing details, and was incredibly thorough in the estimation and evaluation process for systems for my home. He shared the goods and bads of what my system is currently outfitted at and gave the best recommendations for what we need to go to to improve our quality of life for both our family and the home. Read Less

John was on-time, walked me through the work he was performing, and did a fantastic job explaining the end results.

Great service, very fast and considerate technician. Dwayne went out of his way to give great and timely service. He had to drive 2 hours round trip to get a part on a Friday afternoon to make sure our system was working safely and effectively. Thank you @Dwayne Edwards.

He was very professional and knowledgeable! Took his time to explain each thing and answered my questions. I highly recommend!!!!

Brennan is very courteous and polite. Did a very thorough inspection of our air conditioning system. Honestly said it looked good for its age and is operating well. Suggests replacing, but not too forceful about it which is nice. The unit is fairly old. We are hoping for one... Read MoreBrennan is very courteous and polite. Did a very thorough inspection of our air conditioning system. Honestly said it looked good for its age and is operating well. Suggests replacing, but not too forceful about it which is nice. The unit is fairly old. We are hoping for one or two more years out of it. Will definitely keep Brennan and One Hour in mind when it comes time to replace Read Less

Paul was great. He serviced the A/C unit in a professional and timely manner. He is a great service technician.

As always on time and very professional. They even tolerated my little dog who wanted to supervise! Also gave very thorough instructions on how to operate my new ac system.

Brennan Neal was exemplary in his service, very polite and friendly. Followed protocol during this time of uncertainty/COVID-19 as am I following guidelines in my home. I will be delighted to request his services again when needed. One Hour continues to send quality technicians doing professional work. I have... Read MoreBrennan Neal was exemplary in his service, very polite and friendly. Followed protocol during this time of uncertainty/COVID-19 as am I following guidelines in my home. I will be delighted to request his services again when needed. One Hour continues to send quality technicians doing professional work. I have been a happy customer for seven years. Read Less