About Us

At One Hour Heating & Air Conditioning, your time is our number one priority. “We’re always on time… or you don’t pay a dime.” If we’re not on time, it’s free. You get punctual service, quality installation and repair work that gets done right the first time.

Our company has been a Hampton Roads, family-owned and -operated business since 1979, providing residential heating and air conditioning service to the Coastal Virginia region for the last four decades.

We stand by these principles…

  • Residential heating and air conditioning is all we do.

    No plumbing, electrical or commercial jobs. Making you comfortable in your home is all we think about all day, every day.

  • We arrive when we say,

    instead of promising you a time and then apologizing when we’re late by a few hours or days. You make an appointment with a highly-trained comfort advisor or service technician that’s nearest to your house, using our computerized scheduling system.

  • 24/7 service. You’ll never pay extra for after hours, weekends or holidays.

    We’re fully staffed from 7am to 11pm and have technicians ready to roll 24 hours a day, 7 days a week.

  • You’ll never talk to an answering machine.

    When you call, a real person in Hampton Roads will answer, no matter what time of day.

  • You’ll feel safe and comfortable with every aspect of our work, guaranteed.

    All of our staff undergo mandatory background checks and periodic and random drug screenings so that you can trust them with your family. They’ll never curse, swear, smoke or chew tobacco. They’ll even put on yellow shoe covers to keep your home as clean as when they arrive.

Customer Reviews

  • Came home from travel to find my AC not working. Called the 24 hour number at like midnight. They had someone out within 24 hours. I belong to their comfort club. Best money ever I spent on a monthly service that includes 2 tunes up a year. So They come... Read More

    Jennifer Yoder-Stedman Avatar
    Jennifer Yoder-Stedman
  • Josh was the "comfort specialist" to visit our home. We had Casey, (the repair technician) come out the day before and refill our air conditioning unit with R22 refrigerant. Josh was extremely helpful in explaining the different types of HVAC systems. He broke down the difference between the basic /... Read More

    Jon O'Neill Avatar
    Jon O'Neill
  • We have used. Classics One Hour for years. We are very satisfied with the technicians that have come into our home over the years. They are clean and professional and we would highly recommend them.

    Kathee Clarke Avatar
    Kathee Clarke
  • Gary introduced himself immediately. He wore booties to cover his shoes to protect the floor. He was professional, friendly and patient. He explained the entire procedure to get the repair done. He provided pictures so we could see the damage and exactly where the problem was.... Read More

    Lou Ann Harmon Avatar
    Lou Ann Harmon
  • They were truly awesome. I went there for an interview and I talked to person that hires people I am a very hard worker and I will be there everyday like 40 + hours we talked for a while I told him... Read More

    robert humphries Avatar
    robert humphries
  • Excellent service, thoroughly explained all the issues and recommendations and quickly performed the work to resolve my A/C problem.

    Aaron Lineberger Avatar
    Aaron Lineberger
  • Junior and Ryan did a fantastic, thorough job. They visited two of our properties and at each I observed some of their actions. The cleaned and serviced all units and provided suggestions to extend the units life. Thank you for sending professional, kind, well mannered and well spoken personnel.

    Christopher Boehm Avatar
    Christopher Boehm
  • Professionalism, responsiveness and quality of time spent. Junior came in and taught me how to understand my thermostat when I have done something to my system. He taught me to reset. He was so calm, patient and thoughtful. Turns out the thermostat was set on program by myself.... Read More

    Terry Evans Avatar
    Terry Evans
  • Angela was very helpful and pleasant to work with. I’m very grateful that she was able to come out to our home and take care of our needs as quickly as she did. We were fortunate enough to work with her twice. She genuinely cares about her work and her... Read More

    Melinda Sherback Avatar
    Melinda Sherback
  • Punctual, congenial professional! Needed replacement for AC and furnace. Chris Took measurements, Assessed AC requirement and matched the best system for our home; 3 options with his recommendation. Knowledgeable and Honest. Answered all of my questions, and didn't guess on what he did not... Read More

    da d Avatar
    da d

Our Guarantees

“Always on time… or you don’t pay a dime.” Your complete satisfaction with our services and technicians is always 100% Guaranteed.

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History

In 2004, Classic Air Care joined One Hour Heating & Air Conditioning in order to improve and expand our service to include all of Hampton Roads.