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What You’ll Get from One Hour

  • 100% satisfaction or you don’t pay
  • You’ll never talk to an answering machine
  • Residential heating and air conditioning is all we do
  • You’ll never pay extra for after hours, weekend, or holiday HVAC repairs
  • If we disrespect your family or home in any way, we’ll pay you $500

Make A Difference With Just One Click

Every quarter we give away $5,000 to a local organization in need. How can you help? Vote for one of the deserving finalists today or suggest another Hampton Roads non-profit to add to our directory. New finalists are selected every three months for another opportunity to win.

Customer Reviews

  • Was very thorough and explained why I am having problems with AC in several rooms and showed me the remedy at a reasonable price. He listened to me and explained my new system thoroughly. The install crews were excellent. Went out of their way to make sure our new unit... Read More

    Salvadore Costa Avatar
    Salvadore Costa
  • Mr. Miller was very knowledgeable in all aspects of the business and home requirements. He arrived on time and extremely detailed in his assessment of our home needs. Provided different options and explained in detail each option. He answered every question and concerns we had. Mr. Miller never... Read More

    Darin D. Avatar
    Darin D.
  • The only reason I am giving 4 stars is because of the pricing. They are at the high end of quotes I received by a couple thousand for replacing my unit. Other companies, some were low and some in between who mirror their companies warranties for competitive reasons I’m sure.... Read More

    Joshua Bower Avatar
    Joshua Bower
  • Baily was so amazing, he was super friendly (even though my 45 pound puppy kept jumping on him) and very knowledgeable about the system. He was at my house at 9pm and still made me feel like I was the first customer of the day. I am... Read More

    Jennifer Olson Avatar
    Jennifer Olson
  • We really appreciate the picture of the technician who was coming to our home do the work. Austin, the technician arrived shortly after the text. He was very professional and respectful. After performing the work, he took the time to go over all aspects of the work, encouraging us to... Read More

    Howard Smith Avatar
    Howard Smith
  • Mr. Steve Simmons was the technician that performed the tune up on my furnace and air conditioning unit. Upon arrival he introduced himself, he came prepared with a face covering, gloves, and boot covering as well. Which was greatly appreciated during this time of covid-19. ... Read More

    Thomas White Avatar
    Thomas White
  • I am very pleased with my experience with One Hour. Clayton arrived at my house within 30 min of my call. He was very personable and professional. He sat down and explained what he was going to do before he started, and he made sure that I understood everything. He... Read More

    Danielle Johnson Avatar
    Danielle Johnson
  • Paul was great. It was nice having him out to check on our system. He was knowledgeable, personable, and easy to talk to about our heat pump issues. He provided lots of solutions and I'm happy I chose One Hour Heating. They sent the best guy.

    Update- I needed a new...
    Read More

    Robert Hamm Avatar
    Robert Hamm
  • Highly recommend them!
    I have a an AC/Heat Pump unit. I pay for annual maintenance.
    Chandler's team arrived on time and performed a 71 item maintenance inspection checklist. This included at no additional cost, removing guards and debris, checking the electronics and detergent washing and reassembling the outdoor unit. The...
    Read More

    Bruce Pollock Avatar
    Bruce Pollock
  • They are great about setting and sticking to appointments. Everyone has been friendly and polite. They do quality work for a reasonable price. And I have always felt comfortable with the techs they send to my house. I love the new text of the techs picture so I know the... Read More

    Tish Tanner Avatar
    Tish Tanner

Our Guarantees

“Always on time… or you don’t pay a dime.” Your complete satisfaction with our services and technicians is always 100% Guaranteed.