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What You’ll Get from One Hour

  • 100% satisfaction or you don’t pay
  • You’ll never talk to an answering machine
  • Residential heating and air conditioning is all we do
  • You’ll never pay extra for after hours, weekend, or holiday HVAC service
  • If we disrespect your family or home in any way, we’ll pay you $500

Our Comfort Club Family Benefits

Get front-of-the-line service with One Hour’s Comfort ClubTM. Make your HVAC system last up to twice as long by having your furnace, air handler, heat pump, or air conditioner monitored on a regular basis and cared for by professional, highly-trained technicians available to serve you 24/7.

Customer Reviews

  • I have been a One-Hour customer since 2013. I appreciate their response time to my call, are always on-time. The technicians have always been very courteous, professional, yet patient to address my many questions. The quality of work rates the 5-star. I am also a Club... Read More

    Donna Stalls Avatar
    Donna Stalls
  • Our AC was off and on repeatedly and One Hour was able to schedule us later that day for a service call, despite not being members. Austin arrived earlier within the timeframe and was able to diagnose quickly. He was personable and forthcoming about costs. I did find their prices... Read More

    Elizabeth Vandell Avatar
    Elizabeth Vandell
  • Nice employees! They explain everything you need to know about the repair. 8/08, New system installed today. It works great! Met more employees, all great! We are very pleased with the new purchase and service!!

    Joyce Amburgey Avatar
    Joyce Amburgey
  • On time, courteous, thoughtful, knowledgeable, & explained everything. I have no complaints other than the prices seem high. But then again, I guess you have to pay for the high quality and courteous service you receive.

    Paul Vukson Avatar
    Paul Vukson
  • We are the top unit of a 2-unit Virginia Beach condo. One Hour was enthusiastically recommended by our downstairs neighbor. It was a recommendation well-merited. Chris and David came yesterday to service our two heat pumps (one a little over 1-year old and the other much, much... Read More

    Paul Lyons Avatar
    Paul Lyons
  • The tech was very professional, clarified the work needing to be done and made sure he had permission and that pricing was was clear before doing the work. My tenants were very happy with the work and have said the house is much cooler and comfortable. The tiered pricing is... Read More

    Hammerite Avatar
    Hammerite
  • We've been a comfort club member for over five years, before we got our new unit , had technicians out to the house numerous times. Josh lived up to the standard of the previous technicians. Friendly ,courteous , and professional . Did a through... Read More

    John Overstreet Avatar
    John Overstreet
  • Our air conditioner didn't seem to be pushing out a lot of air. I actually messaged One Hour at about 10:15 pm on a Saturday asking for an appointment. I was contacted within the hour and had an appointment the very next day. Mike our tech was great. Very... Read More

    Katelyn James Avatar
    Katelyn James
  • Had One Hour install a new system two years ago, and we also joined the Comfort Club. The other evening, came home to a very warm house. Contacted One Hour, and put the Comfort Club membership to the test, since the next day was forecast to be near 100 degrees.... Read More

    Brett Shrader Avatar
    Brett Shrader
  • We had called to schedule a maintenance visit on our AC unit installed by the company back in 2010. They were very responsive and accommodating to the schedule. The technicians promptly arrived within the first half hour of the scheduled window between 3-7. Joe and Tyler were very thorough with... Read More

    Sarina Waterfield Avatar
    Sarina Waterfield

Our Guarantees

“Always on time… or you don’t pay a dime.” Your complete satisfaction with our services and technicians is always 100% Guaranteed.