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What You’ll Get from One Hour

  • 100% satisfaction or you don’t pay
  • You’ll never talk to an answering machine
  • Residential heating and air conditioning is all we do
  • You’ll never pay extra for after hours, weekend, or holiday HVAC repairs
  • If we disrespect your family or home in any way, we’ll pay you $500

Make A Difference With Just One Click

Every quarter we give away $5,000 to a local organization in need. How can you help? Vote for one of the deserving finalists today or suggest another Hampton Roads non-profit to add to our directory. New finalists are selected every three months for another opportunity to win.

Customer Reviews

  • Brennan is very courteous and polite. Did a very thorough inspection of our air conditioning system. Honestly said it looked good for its age and is operating well. Suggests replacing, but not too forceful about it which is nice. The unit is fairly old. We are hoping for one... Read More

    Mike Bruzan Avatar
    Mike Bruzan
  • Paul was great. He serviced the A/C unit in a professional and timely manner. He is a great service technician.

    Cody Wiley Avatar
    Cody Wiley
  • As always on time and very professional. They even tolerated my little dog who wanted to supervise! Also gave very thorough instructions on how to operate my new ac system.

    Sam Tran Avatar
    Sam Tran
  • Brennan Neal was exemplary in his service, very polite and friendly. Followed protocol during this time of uncertainty/COVID-19 as am I following guidelines in my home. I will be delighted to request his services again when needed. One Hour continues to send quality technicians doing professional work. I have... Read More

    Carolyn Kubik Avatar
    Carolyn Kubik
  • Gary did an excellent job

    Linda Geherin Avatar
    Linda Geherin
  • My technician Mike Green showed up on time ready to work. He wasted none of my time answered every question I had and gave me multiple options to remedy my situation. All in all great service and great response time on resolution.

    Scott Ackroyd Avatar
    Scott Ackroyd
  • One Hour has always been great. From Tiffany, to Joe in service and Brennan is top notch professional and personable. Give him 10 stars!

    Karen Johnson Avatar
    Karen Johnson
  • Our technician, Steve Simmons, did a great job. He was very friendly and professional. He kept his mask on properly when we were speaking or if he needed to enter the house. I really appreciated the great work he did.

    Olivia Otter Avatar
    Olivia Otter
  • Had a damper issue and the technician listened to my issue and confirmed that's what it was and provided me my options. After the equipment was installed cleaned up and let me know the job was done. Very friendly and professional.

    Gregory Roberts Avatar
    Gregory Roberts
  • Maintenance was performed great.

    Ubaldo Lopez Avatar
    Ubaldo Lopez

Our Guarantees

“Always on time… or you don’t pay a dime.” Your complete satisfaction with our services and technicians is always 100% Guaranteed.