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What You’ll Get from One Hour

  • 100% satisfaction or you don’t pay
  • You’ll never talk to an answering machine
  • Residential heating and air conditioning is all we do
  • You’ll never pay extra for after hours, weekend, or holiday HVAC repairs
  • If we disrespect your family or home in any way, we’ll pay you $500

Make A Difference With Just One Click

Every quarter we give away $5,000 to a local organization in need. How can you help? Vote for one of the deserving finalists today or suggest another Hampton Roads non-profit to add to our directory. New finalists are selected every three months for another opportunity to win.

Customer Reviews

  • Tyler was friendly, polite, professional and knowledgeable. He explained everything to me and gave me several options.
    Never pushing me to buy more than I need.
    I have been a customer for 30+ years and have always had a great experience with this company.

    My family use this great company and I have...
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    Kathy Avatar
    Kathy
  • Mike Porter was friendly, polite, professional and knowledgeable. He explained everything to me and gave me several options.
    Never pushing me to buy more than I need.
    I have been a customer for 30+ years and have always had a great experience with this company.

    My family use this great company and I...
    Read More

    Kathy Avatar
    Kathy
  • Chris was the best representative of a company I have ever had the pleasure of dealing with! He is professional, answered all of my questions, gave amazing details, and was incredibly thorough in the estimation and evaluation process for systems for my home. He shared the goods and bads of... Read More

    Ashly Matocha Avatar
    Ashly Matocha
  • John was on-time, walked me through the work he was performing, and did a fantastic job explaining the end results.

    Jason Rich Avatar
    Jason Rich
  • Great service, very fast and considerate technician. Dwayne went out of his way to give great and timely service. He had to drive 2 hours round trip to get a part on a Friday afternoon to make sure our system was working safely and effectively. Thank you @Dwayne Edwards.

    Randy Neice Avatar
    Randy Neice
  • He was very professional and knowledgeable! Took his time to explain each thing and answered my questions. I highly recommend!!!!

    Robert Day Avatar
    Robert Day
  • Brennan is very courteous and polite. Did a very thorough inspection of our air conditioning system. Honestly said it looked good for its age and is operating well. Suggests replacing, but not too forceful about it which is nice. The unit is fairly old. We are hoping for one... Read More

    Mike Bruzan Avatar
    Mike Bruzan
  • Paul was great. He serviced the A/C unit in a professional and timely manner. He is a great service technician.

    Cody Wiley Avatar
    Cody Wiley
  • As always on time and very professional. They even tolerated my little dog who wanted to supervise! Also gave very thorough instructions on how to operate my new ac system.

    Sam Tran Avatar
    Sam Tran
  • Brennan Neal was exemplary in his service, very polite and friendly. Followed protocol during this time of uncertainty/COVID-19 as am I following guidelines in my home. I will be delighted to request his services again when needed. One Hour continues to send quality technicians doing professional work. I have... Read More

    Carolyn Kubik Avatar
    Carolyn Kubik

Our Guarantees

“Always on time… or you don’t pay a dime.” Your complete satisfaction with our services and technicians is always 100% Guaranteed.