Indoor Air Quality

What is I.A.Q.? How does it affect me?

You’re probably breathing dirty air.  The EPA says inside air is typically 2-5 times dirtier than outside air and can be up to 100 times dirtier.  And all that accumulated dust, pollen, bacteria and viruses tax your breathing and immune system.

Regular air filters don’t help.  They’re only designed to protect furnaces and air conditioners from giant dust dinosaurs, not tiny molecules that damage humans.

One Hour’s whole house air cleaners remove more than 97% of these dangerous particles and eliminate their threat to your health. Breathe a clean air difference you can smell and feel…


Escape Allergies

You and your family don’t have to suffer the sneezing, watery eyes, headaches or tight chest that come with allergy season.  The combination of our MicroPower Guard® and the Coil Scrubber we like to call “The Germ Killer”, eliminates virtually all bacterial growth, pollen, pet dander, spores and other airborne allergens in your home.

Not only do you breathe easy, your bills stay as low as possible (regular tune-ups are the biggest factor), since the natural flow of air is never restricted, and the normal dust build-up in your equipment is greatly reduced.


Stinky Air?

Remove odors of pet and litter boxes, dirty diapers, burnt food, cigarette smoke and any other putrid attacks on your senses.  The powerful cleaning of our MicroPower Guard® and the Air Scrubber® we like to call “The Smellerator” neutralize harmful gases, toxins and fumes that damage the health of you and your family.

The combination of an electromagnetic force field and powerful UltraViolet light first trap dangerous particles and then create O3 oxygen scrubbers, nature’s way of cleansing the atmosphere.  You’ll start smelling the difference the moment you turn it on and keep feeling the benefits as your home becomes a pleasant smelling wonderland.


Possible Solutions

time release pan treatment
    • Stops water leaks and clogged drains
    • Reduces fungus, bacterial growth and mildew
    • Time Released for long-lasting results

A first step to stop the growth of fungus, bacterial growth, mildew and other microorganisms, it releases active ingredients when standing water builds up in your air conditioning unit.  This prevents water leaks, corrosion, damage to your property and foul smelling odors.  Instead, it releases a pleasant odor, protects your home for 1 cooling season and is the least corrosive treatment on the market.

fantastic filter

A Fantastic Filter not only catches dust, it effectively removes airborne particles and allergens down to 3 microns in size. It’s filter media are electrostatically charged so they attract and capture cat and dog dander, pollen and dust mites.  And because they’re 100% synthetic, they won’t grow bacteria or fungi and has 50% more surface area than typical flat panel filters.  Despite that, its pleated panels allow superior air flow throughout its entire life.

  • You only change filters every 3 months
  • Captures up to 85% of particles measuring between 3 to 10 microns
  • Turns your system into a “whole house” air cleaner
micropower guard

The  MicroPower Guard® traps harmful particles by generating an active electromagnetic field that attracts and sticks airborne particles to the fibers of the disposable carbon-filled media pad. This creates a virtual force field within the ductwork, capturing 97% of the most dangerous-to-breathe submicron airborne particles at 0.3 microns.

  • Powerful air filtration for the price of a 40 watt light
  • Helps absorb odors and gases
  • Power source comes with Lifetime Warranty
  • Better air flow with diamond screen design
  • Fits easily into your existing one-inch furnace filter area
  • Easy Maintenance. No washing or chemical cleaning required. Eco-friendly replacement pads take moments to change and last up to 3 months
air scrubber
    • Helps control pet and litter box odors, smoking odors, cooking odors, toxins, gases, fumes, and allergens
    • UV Technology keeps “smell-fresh” air circulating in your home
    • Turns on automatically
    • Adjustable to your preference of “smell-fresh” cleaning
    • Power Source has a Lifetime Warranty; Lamp has a 2 year warranty

“The Smellerator” Air Scrubber® utilizes the power of a UV light to create O3 oxygen scrubbers. These seek out and break down the molecules responsible for stinky odors, smoke and toxic gases.  It’s actually the same way our atmosphere regularly cleans itself.

coil scrubber
    • Reduces Germs and Bacteria as proven in medical studies.
    • Ultraviolet Germicidal Air Purifier
    • Completely Silent
    • Lamp has a 2 year warranty; Lifetime warranty on ballast

We call this one “The Germ Killer”.  It breaks down germs, viruses, bacteria, fungi and spores in the indoor air your family breathes and on the surfaces of your HVAC equipment. Officially called the Quantum® Remote 180, it’s the most cost-effective solution for sterilizing infectious agents and maintaining the efficiency of your heating and cooling system.


What Does MERV Have to do With It?

MERV ratings are used to rate the ability of an air conditioning filter to remove dust from the air as it passes through the filter. MERV is a standard used to measure the overall efficiency of a filter. Higher MERV ratings mean fewer dust particles and other airborne contaminants pass through the filter.

“You do what you say you’ll do and do it well!!”
Virginia Beach VA

MERV ratings are determined by adding particles of varying sizes (1-12) into a controlled testing environment. The particles are added upstream of the test filter and a laser particle counter samples the air before it enters the filter and after it leaves the filter. The two particle counts are compared to calculate the Particle Size Efficiency of the tested filter. Once this is determined, a MERV Parameters chart is used to determine the MERV rating.

MERV ratings range from 1 – 16 and measurements are in microns. Some of the common particles related to MERV ratings are pet dander, insecticide dust, smog, dust, viruses, wood, tobacco smoke, spores, bacteria and pollen.

Some of the most common filters found in residential use only have a MERV rating of 1 to 4.These are typically disposable panel type filters and do not do a good job of filtering the air because they will not stop particles smaller than 10 microns.

MERV 5 to 8 rated filters are a better choice and are more commonly found in commercial applications. These filters will collect particles as small as 3 microns and are a good choice for home owners also.

Filters with a MERV rating of 9 to 12 are used in commercial and industrial applications and will stop particles in the 1 to 3 micron range. These filters are a great choice for home owners who want the best dust control possible. When using filters with Merv 9 ratings and above it is important to clean or replace them when recommended by the manufacturer because they will have a negative effect on air flow when they become dirty. This can lead to performance problems and decreased operating efficiency.

The most efficient filters have MERV ratings of 13 to 16 and will stop particles as small as .3 microns. These filters are used in hospitals and other super clean environments.


Have One Hour Evaluate Your House


If you prefer to talk with a live person, please contact us at (757) 868-7600.

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Todd Kletz

Owner and General Manager


One Hour Heating & Air Reviews


  1. Excellent
  2. Average
  3. Bandit Style
  4. All
  • Before you consider this as negative about the installation: Please take note of the condition the installers endured. Heavy rain the night before, high winds, dropping temps accompanied by sleet and snow. We were told to expect work to start between 8-10am. They did arrive just prior to 10am. The traffic between the truck and crawl space entrance resulted in a muddy mess across our back yard. Both young men work hard to protect our home from this with wearing floor protectors and covering floors from the front door to work areas. … There was a section of vent left behind under the house (too large to pass through crawl space access) Installers had to break down old system to pass it through access.

  • We were pleased with Chris and his knowledge of the product he was presenting. Also surprised that he crawled under the house to inspect the existing duct work.

  • I would like information on the unit that was installed, parts, breakdown, etc.

  • The repeated demonstrations of professionalism by all your staff prove to my wife and me that you live up to everything you advocate in your TV Commercials. For that you’re all to be congratulated on a job very well done. You should take great pride in knowing that you’re second to none. I will not hesitate to give you nothing short of glowing remarks to all of our friends. You’ve earned my lifelong respect. Bravo Zulu! As we say in the Navy.

  • We’ve been telling people how great you are.

  • At the end of the day, the install looks and works great and my tenants are warm!

  • Outstanding team.

  • Great job as usual. Thank you.

  • The questions I asked they were able to give one the answers and they gave me answers I didn’t know to help me understand how the furnace works. I was very pleased with the workmanship. If I know of anyone who needs service I would recommend you. Thank you.

  • My wife and I are very happy with the service One Hour offered. Mike, who set us up with a new unit as well as all the technicians were very courteous and professional in all that they did. We’ll be sticking with one hour for all our heating and A/C needs for years to come. Thank you for being there for us. Ron & Rebecca

  • Job well done. Even during the rain they still kept working until finished. Clean up was outstanding. It was a pleasure doing business with 1 Hour. Thank you very much for a Job well done. Happy Holidays to All

  • I’ve had some concern with your maintenance technicians trying to “sell” us replacement systems during the Spring and Fall preventive maintenance set for the past few years. However, after meeting with Chris install our two new systems, I consider classic/ One- Hour Heating and Air Conditioning the best company in the business. We look forward to continuing good relationship. Thanks

  • My one recommendation would be to advise newer clients who have no had to purchase an A/C unit of the task benefits to energy start appliances. I learned of this after the fact and I wish I had known because it was a big investment for me. I would have liked to have known more about the ecoler system before It was installed. I love it, however I didn’t know I was getting it until it was on the wall. I’d like to know if it breaks am I responsible for replacing it or is One Hour Heating and Cooling.

  • Bringing the wrong parts. The installers had to go back to the shop to get the right parts. Ryan arrived to our house a little after 5. He left after 8. I feel it is important to quote on services needed and then tell about other services offered. We spent approx.. 2.5 hours waiting for a quote and then there were 4 quotes on the table that were not what we had asked to be quoted on. Finally in the last 15 min, he was here, we got a quote for what we asked for. Only to find out the day of the install, it wasn’t the right quote. I feel this quote process took entirely too long. Most especially at that time of the night. I do not feel it should take 3 plus hours to get a quote. Installers did an excellent job. Very professional.

  • We are so pleased with our experience with your company. Joey carefully explained our options for a new unit and your technicians Cody, John and Amos were outstanding. From start to finish your company has been a class act. We will certainly recommend you to all our friends. Sincerely, Barbara

  • I don’t remember the gentlemen’s names. Hopefully you can look up from my account. They are worthy of praise for a job well done. Thank you.

  • Everything went very good! In & out in 1 day! I hope we continue our relationship for a “long long” time!! Thank you for everything!

  • No communication about timing of second visit- better communication is recommended. Just as an FYI- not meant as a negative comment.

  • Big Thank You’s to everyone who worked on my new units. It was a bad weather day and I never heard a cross word from anyone. Even after 10 hours of continuous work. I felt bad for them and ordered pizza for their dinner.

  • Long time Club member with some issues concerning our heating & AC installation. 1) Pat installed new Thermostat a year ago, the installation was to have top of the ling unit… but technician could not be installed due to # of wires available without routing wires through the ceiling and walls. 2) I was not told chimney would be off-set and not use the 4’ riser as well as other gas exhaust use on my roof. Simply have white open pipe which tech said was what spec called for. No offer to use in place chimney access, no discussion ‘til after the fret- when I noticed the whole pipe was not straight. 3) I had asked to use the existing cement for the next conclusion. Installed placed pad as top of cement but did not level. Bottom line- Not what I expected/ was sold and not happy with installation.

  • Have always had a pleasant experience.

  • John Porter and his assistant, Amos, worked hard & stayed on point, however, I think they could have used a little help. Two additional trucks stopped by, one with Tim to advice John on the combustion vertilation and the Furnace Fluency and the other to delivery material. I understand the importance of maintaining and controlling costs, but just a little help may have gotten John and Amos away sooner. It was a long day for everyone and drivers were delayed for all. One Hour has proven itself to be responsive and comprehensive in servicing my system on Spartan ave; it was this level of service that prompted us to contact One Hour when we needed a system in our Rental (Essex Circle, where this work was just completed). I continue to recommend your company to family and friends.

  • The technicians that installed my system were outstanding with their job. They were professional and no matter what problems came up, they addressed it and fixed it. I was very impressed by their service.

  • “These 2 guys worked continuously, there were professional, knowledgeable, clean and we couldn’t have asked for more.

  • “Everything was AWESOME! My First electric bill after installment dropped over $100.00. Wow! Thanks!”

  • “As always, everyone representing the company was fantastically professional and polite. Thank you so much! This new system is a life-saver. We will come to you from now on if we ever need anything regarding our heating or A/C Systems. Another Job very well done!”

  • “The install went great, and then we had issues a few days later when the air box fell apart. I contacted Chris on Friday 7/31 and he said he would submit a ticket on Monday 8/3. I had to call back on Tue 8/4 and Tim came out. Our addition was 10 degrees warmer than the main house before Tim came and it is great now."

  • "We had to have 2 service calls after the installation to fix noise problems. Also had a post install visit from the comfort advisor to get the thermostat setup correctly. So yes, the newly installed equipment is working just fine, but it took a lot of effort to get it right. "

  • “The new unit still does not cool the house as efficient and as good as the old unit did. On real hot days, the new unit cannot cool the house below 75 degrees. The older unit could cool the house down to 70 degrees even on real hot days.”

  • “Your servicemen are always polite. They are friendly and work hard. They care to be neat & careful. Both John & Jonathon took time to explain what was going to take place. They cleaned up after themselves. Left my porch the way they found it."

  • “As a business owner myself I always pay close attention to customer service. It’s safe to say the reason I chose your company over our many local HVAC shops in Gloucester was mainly do to John Nottingham. He impressed me and I’m not easily impressed. He went above and beyond what was asked of him. He did not leave my home until it was 100% satisfied. Everyone I’ve talked to within your company was great. John exceeded that. I honestly cannot say enough great things about him. Excellent employee. The work he performed, the interaction he had with me & my wife was outstanding.”

  • “They did a great job. I appreciate them taking the time to walk me through what they did.”

  • “I was very inquisitive about what they were doing and why. They took the time to explain everything to us.”

  • “Well the proof is in the pudding, they say. Since my furnace is more efficient, my house is now warm and it costs me less too! Yes, I love my new furnace.”

  • “(The Installation Crew) were absolutely a pleasure to have installing my new unit.”

  • “Very happy! (Everyone) kept my house clean and worked very hard in the snow and cold weather. I will let those guys work on my system anytime.”

  • “We have been with Classic Air for as long as I can remember and your service has always been great. Thank you.”

  • “My house is warm for the first time since I have lived here. Yeah! My husband is now happy that I am warm!”

  • “They left my house exactly the way they found it. My new unit is purring like a kitten and keeping us very warm and comfortable.”

  • “Very professional, work was great and were great around kids.”

  • “The crazy weather made it necessary to reschedule my installation 3 times. Josh worked with me each time – even when there was a date mix-up. Josh was always pleasant and helpful.”

  • “There were issues with the thermostat, a misunderstanding that John handled very well.”

  • “I believe my installers went above & beyond what they had to and I appreciate they took the initiative to do it right and not just make it do.”

  • “Arrived around 9:15am and worked steadily all day. Heat was back on by 5:30pm.”

  • “Very friendly! Very happy!”

  • “John and Brian were great. Met my requests. Very polite. Cleaned up well.”

  • “(The Installation Crew) was amazing! Quick and efficient. Very courteous as well. Awesome team!!!”

  • “Thank you for your attention to details. Your recommendations were very helpful. Thank you for keeping a positive outlook when challenges came up! I know I have the experts in my house.”

  • “Everyone that has been involved in the installation of the work performed has been greatly outstanding, very courteous, and kind in every way. Would recommend your company to anyone.”

  • “From start to finish, you did what you said, how and when you said you would do it.”

  • “(Our Comfort Advisor) arrived promptly. He thoroughly explained the equipment and the process that was going to occur. He tried and did accommodate my schedule when scheduling the installation.”

  • “Very neat and clean. Professional and personable. I like the drop cloth they put down for walking on.”

  • “Both installers worked until after 7PM. Conditions were brutal with temps below 20 degrees all days. They were pleasant and worked non-stop.”

  • “We got the exact system we expected. Tim and Mark were very courteous and cleaned up everything before they left.”

  • Click here to ask a question or make an appointment.

  • “They got right down to business and stayed focused.”

  • “Was very happy and surprised to see them here on a very cold and snowy day.”

  • “Technicians are courteous. They worked late to make sure we had heat in the homes before they left.”

  • “Both men were very polite and both explained various things to me for while I had questions. I will recommend.”

  • “Very Professional. Nothing less than excellent. Could not have done it better myself and I am a perfectionist!”

  • “We have been very satisfied with our overall experience with One Hour and wouldn’t hesitate to recommend them.”

  • “Keep up your Good Work! Very nice guys. My family and I are pleased. =)”

  • “Not happy with the Installation Crew that came to my home. In the end, expectations were exceeded.”

  • “System seems to be performing at greater efficiency than before!”

  • "Happy with installation, yes, but not happy with the fact that in May was talked into a coil spinner and about 6 months after coil is rusted and unit need replacement."

  • "I was over the moon happy!! I am going to tell all my friends and I also highly recommend they do business with One Hour. I totally love this company."

  • Click here to ask a question or make an appointment.

  • "I am beyond words about how happy I am with work performed by the great guys who worked all day in freezing cold to put my new system in."

  • "Extremely happy! 3 days after install, tech came and fixed our ducts and airflow problems! AWESOME!!"

  • "Top notch execution on a difficult system/duct replacement."

  • "Overall, very satisfied with service and all tech who worked in my house. I will recommend One Hour to all."

  • “John handled the A/C services capably was patient and answered all questions.”

  • “Friendly, on time, helpful.”

  • “Our total experience with One Hour has been excellent in all aspects, I initially had other companies lined up to come out and give me estimates, but ended up canceling all of those appointments because of the promptness that One Hour responded to my needs.”

  • “We have had 3 companies out to fix our problem. Only this company and Jacob took the time to go into the crawl space and identify the true problem and fix it.”

  • “Very Polite and kept me informed of what he was doing, what was going to be done.”

  • “Very informative and helpful. Followed up with a phone call to ensure we were pleased with everything.”

  • “They were very professional.”

  • “Jacob & Eric were stellar workers- hard working, neat, respectful, helpful.”

  • “Yes, other than the air filter not standard size.”

  • “I called and actually spoke to a person & w/in that same day 2 technicians came out.”

  • “ They worked very hard and long.”

  • “Our appointment was for 9:00, they showed up at 9:30”

  • “Barry was very helpful in explaining our options to replace our ac and furnace systems”

  • “Installers were on time, polite, and knowledgeable. They took great care to treat my property with respect.”

  • "He explained at a level that I could understand the problem"

  • "Fine gentlemen and excellent service!"

  • “We are very satisfied with our new unit and the crew was pleasant”

  • “Will pass your name along to everyone.”

  • “Everyone was very professional and seemed to be very knowledgeable about their job.”

  • “The install crew that visited my home did an outstanding job!”

  • “They never complained in the horrible heat. They worked so hard & diligently.”

  • “New unit cools the house well; However I am surprised at how much more expensive this is compared to how much most other companies charge for the same unit.”