Reviews of One Hour Heating & Air Conditioning

I am very pleased with the entire process with One Hour from start to finish with the installation of my new HVAC system. Trey did a good job explaining the options and what would be needed to give me the best system for my home. Adrian and Lance... Read MoreI am very pleased with the entire process with One Hour from start to finish with the installation of my new HVAC system. Trey did a good job explaining the options and what would be needed to give me the best system for my home. Adrian and Lance arrived at 8:30 and worked quickly taking out the old system and installing the new one. They are highly competent and professional. They answered my many questions with detail and patience. Tyler, the project manager spent several hours on site and like Trey, Adrian and Lance was highly competent and professional. Dalton, the electrician was highly competent and professional as well. He had a challenging job as it was very difficult running a line from the air circulation system in the attic to the electrical panel box. The last day he was here Dalton had to work around roof installers but successfully completed the job. I highly recommend One Hour Heating & Air Conditioning for your heating and cooling needs. Their Comfort Club is also a great program! Read Less

Ethan, did an outstanding job explaining the job he was going to and kept me updated along the way. Took pictures on items that needed replacing and explained why it needs replacing and how 1 Hour would go by replacing. I really enjoyed talking with him on... Read MoreEthan, did an outstanding job explaining the job he was going to and kept me updated along the way. Took pictures on items that needed replacing and explained why it needs replacing and how 1 Hour would go by replacing. I really enjoyed talking with him on the membership plan. He fully explained the advantages of being a member vice a call in customer. Great job! Read Less

I have been using One Hour Heating and Air conditioning for approximately 10 years. They have provided my annual inspections keeping my heat and air running smoothly. They are excellent in explaining any issues. Two years ago, I purchased a new heating and air system from One... Read MoreI have been using One Hour Heating and Air conditioning for approximately 10 years. They have provided my annual inspections keeping my heat and air running smoothly. They are excellent in explaining any issues. Two years ago, I purchased a new heating and air system from One Hour and have been very pleased. Works great!
The technician, S. Hamon, recently did a great annual inspection. Also, he is very knowledgeable in his job.
If you need a new heat or air unit, maintenance, or a problem, call One Hour. They are reliable and will be there as soon as possible or earlier if there is a cancellation or they finish the last job earlier. They always call letting you know the technician is on his way. Read Less

The tech did a great job . I am still pissed that i had to pay $800 for a new computer board for a 3 year old new unit. The five star is for him not the company.

Service was great and Service technician Kevin did a great job

Matt was awesome and appreciate his quick professional service!

Andrew Sabatino- 3/29/24 - Arrived promptly on time for scheduled PM, although no prior notification as promised was received from his office.He inquired whether we had any problems with the HVAC that would require immediate attention. We informed Andrew that water would not be available outdoors for PM on the... Read MoreAndrew Sabatino- 3/29/24 - Arrived promptly on time for scheduled PM, although no prior notification as promised was received from his office.He inquired whether we had any problems with the HVAC that would require immediate attention. We informed Andrew that water would not be available outdoors for PM on the Compressor unit. This is due to Quest pipe failure to the only outdoor spigot (not used) and new replacement well pump motor pending installation. Andrew had taken the complete metal framing that surrounds the compressor coil and compressor fan off the unit. He had then vacuumed the unit and restored everything back to normal. I was quite impressed with his own personal collection of professional tools used to simplify tasks in getting a job done. He also took the time to retighten loose lug nuts and recrimped lugs assuring tightness of connections. The control box Located on the outside of the Evaporator unit has for the longest time been a jumble of wires uncovered with the cover lid on the floor (neglect from ???). Andrew took it upon himself and restored it to its original state.I feel that Andrew was very much concerned of the customers needs and no pressure to purchase anything new. Andrew is very professional and knowledgeable of HVAC and very supportive to One Hour HVAC and it was joyful having him here today. Read Less

Helpful & informative. Polite & kind. He was very helpful/knowledgable regarding my new thermostat as well.

Very helpful and polite. This is an A+ technician and great compay

very friendly, polite and thorough. Thanks for sending him.

Quick and easy. Very pleasant

Very proficient technician. Knew exactly what he was doing. I appreciate that. Came in and thoroughly cleaned and adjusted my system. He then made appropriate recommendations for continued operations without any type of overbearing sales tactics. He was a good represent representative for the company.